Student Administration Officer (Records and Non-Standard Courses)


Company:	Royal Holloway University of London
Salary:	£29,297 to £33,826 a year
Hours:	Full-time
Location:	Surrey, TW20 0EX
Working pattern:	Hybrid - 1 day remote
Job type:	Permanent
Posting date:	14 Sept 2026
Closing date:	28 Sept 2026

Apply for this job

Summary

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Full-Time, Permanent.

Applications are invited for the post of Student Administration Officer (Records and Non-Standard Courses) in the Enrolment and Records team in Student Administration.

Student Administration Operations is responsible for all central administrative functions involved in the student lifecycle, including Enrolment, Academic Timetabling, Attendance Monitoring, Examinations, and Results. The Student Administration Directorate also contains the Doctoral School, the Faculty administration teams, Academic Investigations and the Student Services Centre, which provides a central point of contact for all non-academic enquiries and services for students.

Candidates should have excellent IT and organisational skills, the ability to work under pressure and excellent attention to detail. In addition they should demonstrate a commitment to delivering excellent customer service and contributing to the continual development and provision of a high quality service to students and staff.

The role-holder will work closely with other colleagues in the Student Administration team, as well as colleagues from other Professional Services, to ensure that a well-co-ordinated service is provided to students in relation to maintaining and updating student records and supporting the enrolment of students on non-standard or external courses.

In return we offer a highly competitive rewards and benefits package including:

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer contribution

Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.

Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Amandeep Dole on Amandeep.Dole@rhul.ac.uk

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk

Please quote the reference: 0726-248

Closing Date: 23:59, 28 September 2026

Interview Date: To be confirmed

The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.

Apply for this job

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.