Care Co-ordinator
| Company: | NHS Jobs |
|---|---|
| Salary: | from £14.11 an hour |
| Hours: | Full-time |
| Location: | Waterlooville, PO7 8NE |
| Job type: | Permanent |
| Posting date: | 14 Sept 2026 |
| Closing date: | 27 Sept 2026 |
Summary
Support the Clinical team to deliver enhanced care services to the key service area of Care Homes and other differing patient cohorts as required. Maintaining an awareness of other cohorts supported by the Enhanced Care Team to enable effective team work and sharing of good practice. Identify and manage a caseload of identified patients, making sure that appropriate support is made available to them, and ensuring that their changing needs are addressed Bring together all the information about a persons identified care and support needs and explore options to meet these within a single personalised care and support plan Help create single personalised care and support plans, in line with best practice Assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies Support a formalised process of delivering healthcare reviews to patients Support the Clinical Directors and team to deliver the Directed Enhanced Services specifications for individual services Co-ordinate the work of healthcare professional and non-clinical staff including volunteers and keep an up-to-date database of contacts Build and develop relationships with partner organisations, such as community services, volunteer groups, community learning disability teams, care homes and keep a comprehensive and up to date database of contacts Provide a link between Vine Medical Group and Homewell Practice Provide advice and information ensuring health and care planning is timely, efficient and patient-centred Ensure that all relevant and useful information is available to patients/clinicians and is up to date Support teams with quality improvement projects and achieving KPIs (QOF and IIF) Monitor and cleanse existing data. Ensure data is recorded and coded accurately and aligned with the PCN Understand and provide support for digital initiatives Attend regular / monthly meetings to discuss good practice and share information Keep records of your work and adhere to confidentiality, information sharing protocols and provide monitoring information as required Undertake regular training to extend and update own knowledge of health and wellbeing issues Alert Team Lead or Senior Management of any issues that may impact patient safety or service quality Be familiar with patient safety policy and reporting (e.g. LFPSE and/or other appropriate systems) and awareness of the process and key stakeholders for safeguarding referrals Maintain accurate patient / clinical records in conjunction with Practice policies and current legislation Ensure adherence to confidentiality, data protection, and information governance requirements Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures Care Home Support: Undertake weekly calls and scheduled visits to local care homes to support GP-led ward rounds to ensure support and access and coordinate clinical unput where required. Regular travel across the locality is an essential requirement of the role Register new care home patients and manage proxy access, liaising with the Admin team and care home managers as required Co-ordinate regular Multi-disciplinary Team meetings. Take notes and record actions at these meetings Manage the Practices care home email inboxes and ensure that all emails and documents are dealt with or distributed to the appropriate clinician Keep up to date contact information and processes for all care homes Ensure that all relevant and useful information is available to the care homes and is up to date Develop relationships with external third parties that help support care homes and their residents Ensure that all relevant information or changes from external stakeholders, such as Care Home Managers, CCG, NHS England is shared with the Care Home Team Maintain patient appointment lists for ward rounds