Housing Officer


Company:	Harlow Council
Salary:	£38,510 to £40,444 a year
Hours:	Full-time
Location:	Harlow, CM20 1WG
Working pattern:	On-site
Job type:	Permanent
Posting date:	14 Sept 2026
Closing date:	4 Oct 2026

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Summary

Are you a motivated and experienced Housing professional looking for an opportunity to work proactively in a friendly, efficient, effective customer focused environment?

Harlow Council is seeking a Housing Officer to work as part of a team dealing with Estate and Tenancy Management, being directly responsible for a designated ward-based patch.

You will be the principal point of contact for tenant and leaseholders in the provision of a comprehensive estate management service ensuring all customers are given help and support in making their tenancies sustainable. You will be directly responsible for the people and property service delivery of areas such as:

* Breaches of tenancy conditions

* Ensuring our responsive repairs and maintenance service meets our service standards including communal areas and individual properties

* Consultation and liaison for Improvement programmes

* Managing our estates through regular inspection and co-ordinating responses and actions

* Dealing with resident requests for alterations in their home

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