Campus Welcome Team Assistant


Company:	Plymouth Marjon University
Salary:	£24,685 to £26,093 a year
Hours:	Full-time
Location:	Plymouth, PL6 8BH
Working pattern:	On-site
Job type:	Permanent
Posting date:	11 Sept 2026
Closing date:	4 Oct 2026

Apply for this job

Summary

Who we’re looking for:

Someone with a curious mind who can support ongoing improvements to service and operations at the Welcome Desk. The successful candidate will enjoy working in a fast paced environment and be committed to delivering exceptional customer service. They will uphold smart professional standards in every interaction, ensuring the Welcome Team is represented with confidence with a strong focus on service excellence.

What you’d be doing:

You will oversee Welcome Desk operations such as distributing post, operating the University switchboard, and responding to a diverse range of queries (in person, over the phone and via email). You’ll be responsible for daily operations, including Parking & Green Travel, vehicle hire, incoming & outgoing mail, accommodation & office keys and various administrative tasks. You will assist with the supervision of a team of student colleagues and support their professional development while they work alongside their studies.

Where you’ll work:

In this role, you’ll be based in the Campus & Commercial Team and will predominately work at the Welcome Desk, which is the main reception of Plymouth Marjon University.

The role operates in shifts that largely sit between Monday and Friday 08:30 – 16:30 but this is subject to change and may extend to evening & weekend working on a rota basis.

Application Process:

To apply for the position, please click the ‘apply online’ button below and provide a supporting statement that demonstrates how you meet the essential criteria outlined in the knowledge, qualifications, and experience sections of the job description.

Key Dates:

Closing Date: 04 October 2026 (at 11:59pm)

Interview Date: 15 October 2026

Supporting our people:

At Marjon, we are deeply committed to supporting every member of our staff. Our values sit at the heart of everything we do, and we hope you will take pride in becoming part of our community.

We offer a wide range of staff benefits, depending on eligibility, which you can explore, here.

We warmly welcome applications from candidates of all backgrounds, reflecting our strong commitment to inclusion. As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role.

For an informal discussion about the role please contact Kim Collings, Campus Services & Infrastructure Coordinator on kcollings@marjon.ac.uk

We are currently unable to offer sponsorship under the Skilled Worker visa route for this position. We therefore welcome applications from candidates who already have the right to work in the UK. This includes individuals on alternative visa routes that permit employment, such as the Graduate visa.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

On occasions where we receive high interest in a vacancy, we may use AI to initially screen anonymised applications.

If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the People Team on peopleteam@marjon.ac.uk.

Apply for this job

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.