Recovery Team Leader


Company:	Huntingdonshire District Council
Salary:	£43,318 to £48,495 a year
Hours:	Full-time
Location:	Huntingdon, PE29 3TN
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	10 Sept 2026
Closing date:	25 Sept 2026

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Summary

Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.

Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.

At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.

As local government continues to evolve, Huntingdonshire District Council is preparing for an exciting period of change through Local Government Reorganisation. While organisational structures may change in the coming years, our commitment to delivering excellent services for our communities remains unchanged.

Joining HDC now gives you a unique opportunity to make a meaningful impact today whilst helping to shape the future of local government across our area. We are looking for people who are motivated by public service, embrace innovation, and want to play a part in building the organisation of tomorrow.

Job details

Lead a specialist recovery team that plays a vital role in maximising income collection, supporting local services, and helping customers find sustainable solutions to manage their accounts.

About the role

We're looking for an experienced and motivated Recovery Team Leader to lead our Recovery Team within Revenues and Benefits.

This is a varied and rewarding leadership role where you'll be responsible for overseeing the collection of Council Tax, Business Rates, Business Improvement District (BID) Levy and Community Infrastructure Levy (CIL). You'll ensure the team delivers excellent performance, meets statutory requirements and provides a professional, customer-focused service to residents, businesses and partners.

As the operational lead for the team, you'll manage day-to-day service delivery, drive continuous improvement and help implement new legislation, policies and best practice. You'll oversee recovery activity, ensuring appropriate collection methods are used to maximise income while maintaining a fair and balanced approach to customer circumstances.

A unique aspect of this role is acting as the Council's lead prosecutor in liability order, committal and related proceedings. As an authorised court officer, you'll represent the Council at court, providing expert advice and guidance on complex recovery matters.

You'll also work closely with colleagues across the organisation, contributing to service planning, supporting corporate priorities and helping to shape the future of revenues recovery services.

About you

You'll be an experienced revenues professional with an excellent understanding of Council Tax and Business Rates legislation and a proven track record of delivering successful recovery outcomes.

You will have experience leading and developing teams, managing performance and motivating others to achieve ambitious targets. Equally comfortable handling operational challenges and strategic priorities, you'll be able to make sound decisions, manage competing demands and respond positively to change.

We're looking for someone with outstanding communication and relationship-building skills, capable of dealing confidently with customers, partners, legal representatives and senior stakeholders. You'll be skilled at handling complex cases, responding to complaints and presenting information clearly and professionally, including in court settings when required.

Most importantly, you'll be a resilient and collaborative leader who thrives in a fast-paced environment, remains calm under pressure and is passionate about delivering excellent public services. You'll share our commitment to continuous improvement, customer focus and achieving the best outcomes for our communities.

If you're ready to take the next step in your revenues career and lead a service that makes a real difference, we'd love to hear from you.

An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.

View the job description [PDF, 0.6MB]

Apply

To apply for this position, please complete the application form.

The closing date is 9am 25 September 2026 and interviews will be held the week commencing 5 October 2026.

However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!

We recognise that some candidates may choose to use AI tools to support their application. While we welcome the use of technology to help present your experience and achievements, we ask that the content of your application remains an accurate reflection of your own skills, knowledge and experience. In particular, we encourage candidates to demonstrate how they meet the criteria for the role by providing specific examples from their own experience. This helps us to better assess your suitability for the position.

For many of our roles, our hybrid work model enables employees to work remotely while allowing for in-office collaboration opportunities across the district, with an expectation of being in the office at least two days a week. However, please note that some positions may require a more consistent presence in the office due to the nature of the work.

Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.

Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.

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