Coordinator - Property Services
| Company: | Sovereign Network Group |
|---|---|
| Salary: | £25,936 to £30,000 a year |
| Hours: | Full-time |
| Location: | Ryde, PO33 1BD |
| Job type: | Permanent |
| Posting date: | 7 Sept 2026 |
| Closing date: | 14 Sept 2026 |
Summary
Are you well organised and enjoy providing an excellent service to customers and colleagues? Do you enjoy working in a busy and varied role?
We are currently looking for a
Coordinator to join our fast paced operations support team, working in our Property Services division in our
Ryde
Office on a Permanent Basis.
About Sovereign Network Group (SNG)
SNG provides over 85,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations.
The Role
Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works.
Responsible to deliver the right outcome for our customer
Provide a first point of contact within your area for business partners
Assist in complaint and query resolution
To manage a diary and bookings schedule for the team
Complete required administration tasks
Seek opportunities to improve performance and offer solutions
Establish and maintain own effectiveness by developing strong working relationships with team members, business stakeholders
What we look for
Solid experience in administration within a busy customer focused role
Some understanding of building maintenance terminology preferred
Experience of using several different computer systems
Ability to manage your own work load
Strong customer service focus & confident telephone manner
The ability to think quickly and clearly and work well under pressure
Empathy and a passion for helping people
As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors
Job Description
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