Contracts Administrator - Wirral
| Company: | GoodPeople |
|---|---|
| Salary: | £25,000 to £28,000 a year |
| Hours: | Full-time |
| Location: | Wirral, CH62 7HR |
| Job type: | Permanent |
| Posting date: | 7 Sept 2026 |
| Closing date: | 7 Oct 2026 |
Summary
Contracts Administrator
Location: Bromborough, Wirral
Salary: £25,000 - £28,000 per year
Contract Type: Full-time, Permanent
Working Hours: Monday to Friday, 8:30am to 5:00pm
About the Net Zero Careers Accelerator
The Net Zero Careers Accelerator (NZCA), delivered by GoodPeople, connects candidates with employers working across the UK's transition to a greener economy. The programme supports opportunities across sustainability, energy efficiency, smart technology, green construction and other areas contributing to the UK's net zero ambitions.
About the Role
A growing business within the waste and resource recovery sector is looking for a
Contracts Administrator to provide administrative support across its sales and customer operations.
You will support the day-to-day coordination and processing of customer contracts, ensuring sales, leads, customer information and contract changes are recorded accurately and progressed efficiently.
Working closely with sales, customer service and operational teams, you will help ensure enquiries and contracts move smoothly through each stage while maintaining accurate records and providing reliable administrative support.
This role would suit someone who is organised, detail-focused and confident working with different systems in a busy environment.
Important to Know
Permanent position
Monday to Friday, 8:30am to 5:00pm
Based in Bromborough, Wirral
Strong administration and attention to detail are essential
Experience in sales support or customer service is required
Microsoft Office experience required
Waste or hazardous waste experience would be beneficial but is not essential
Key Responsibilities
Process new sales accurately using relevant business systems
Enter customer details and new sales leads into CRM systems
Distribute inbound web and telephone leads to the appropriate teams
Maintain accurate records of leads, customer information and contract updates
Communicate regularly with the field sales team and provide progress updates
Support customer retention contracts through the CRM system
Assist with quotations, documentation and pending contracts
Support customers with providing notice to existing suppliers where required
Liaise with service teams and suppliers regarding deliveries and service requirements
Carry out credit checks and ensure supporting information is accurate and complete
Manage electronic filing of contracts and associated documentation
Complete contract roll-out and cancellation processes accurately
Follow departmental procedures and agreed service levels
Support pre-invoice checks and credit note processing
Complete other administrative tasks as required
What We're Looking For
Strong administration skills
Excellent attention to detail
Good organisation and time-management skills
Working knowledge of Microsoft Office applications
Experience communicating with customers by telephone
Good written and verbal communication skills
Confident and professional approach
Ability to work independently and use initiative
Experience in sales support or customer service
Ability to manage your own workload in a busy environment
Desirable Experience
Waste management experience
Hazardous waste experience
Experience working with CRM systems
Experience within a contracts administration environment
Why Join?
This is an opportunity to join a busy operational business where accurate administration, communication and customer service play an important role in delivering an effective service.
You will gain exposure to sales, customer service and operational processes while developing your experience in contracts administration.
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