High Net Worth Loss Adjuster
| Company: | Crawford & Company |
|---|---|
| Hours: | Full-time |
| Location: | London |
| Working pattern: | Field-based |
| Job type: | Permanent |
| Posting date: | 4 Sept 2026 |
| Closing date: | 4 Oct 2026 |
Summary
Our Property Claims Solutions Team are at the heart of our business: Managing property claims ranging from minor damage to major to catastrophic events. As a High Net Worth Commercial and/or Domestic Loss Adjuster, you’ll be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required with occasional overnight stays depending upon location.
You’ll be supporting our valued clients in proactively handling and settling a mixed caseload of property claims, up to the value of £100k. These can vary in complexity so it’s essential that you’ll put yourself in the shoes of the customer, appreciate each situation differently by investigating each claim with tact and a calm manner, establishing the facts, policy details and work towards a resolution.
Client relationships will be key, through management and delivery of SLA's and KPI’s, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities.
You’ll also be liaising with colleagues within different business areas, such as Casualty, Major & Complex Loss, Contractor Connections and Legal depending upon the nature of the claim, so attention to detail is essential to ensure each step of the claims process is as thorough as possible, collating and recording all necessary statements and information as required.
You’ll need to remove hurdles in the process if required, ensuing you get to the root cause of issues, take responsibility to resolve and problems and collate all necessary details to ensure swift settlement whenever possible recognising the unique circumstances of HNW property claims.
Proud member of the Disability Confident employer scheme
