Technical Adjuster


Company:	Crawford & Company
Salary:	Not specified
Hours:	Full-time
Working pattern:	Remote
Job type:	Permanent
Posting date:	17 Aug 2026
Closing date:	16 Sept 2026

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Summary

Property Claims Solutions sits at the core of our business, managing a diverse portfolio of property claims ranging from minor incidents to complex losses. As a Technical Adjuster, you will work alongside a team of Adjusters reporting into the Technical Operations Manager. You will provide technical leadership and quality oversight. This is a home-based role with regional travel as required.

You will have responsibility for technical oversight, quality control and mentoring within a team of Adjusters in the handling and settling of a mixed caseload of property claims, up to the value of £100K varying in complexity. You will also retain a small caseload while providing technical support and direction to colleagues.

In conjunction with other Technical Adjusters, you will identify and contribute to the delivery of training within the team, working alongside learning and development stakeholders across the business.

Client relationships will be key, through management and delivery of SLA's and KPI’s, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities

You’ll also be liaising with colleagues across different business areas, such as Crawford Contractor Connection, Major & Complex Loss, so attention to detail is essential to ensure each step of the claims process is as thorough as possible.

Your experience will ensure the identification and removal of process barriers enabling swift and fair resolution of claims issues. Having the ability to investigate root causes, provide informed decisions and take appropriate action will promote efficient and effective claim handling ultimately delivering the best customer outcomes

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