Lead for Making Every Contact Count


Company:	NHS Jobs
Salary:	£32,073 to £39,043 a year
Hours:	Full-time
Location:	Colchester, CO4 9YQ
Job type:	Permanent
Posting date:	2 Sept 2026
Closing date:	13 Sept 2026

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Summary

The postholder will lead on the development and delivery of Making Every Contact Count (MECC) across Essex, working with partner organisations to identify and strengthen opportunities to embed MECC into services. A key responsibility will be to lead on the direction and development of the 3-year MECC training plan, as well as the wider development and delivery of MECC across Essex. The postholder will identify practical ways to embed MECC into services and will co-produce MECC training and resources tailored to the needs of individual organisations. The role will involve delivering MECC training across the county to both internal and external organisations. The postholder will act as the main point of contact for MECC support and training, responding to enquiries via phone, email, virtual meetings, or in person. Working closely with partners will be an important part of the role. The postholder will organise and coordinate internal and external meetings with a range of stakeholders and build positive relationships with partner organisations. The postholder will also work with the EWS Single Point of Access Manager on the Care Navigation Partnership to strengthen MECC opportunities by bringing partners together. The postholder will produce clear reports, documents, and presentations and will evaluate outcomes, translating findings into recommendations to improve delivery and participant understanding of MECC. The role requires accurate record keeping in accordance with information governance rules and the ability to work effectively in a busy environment with multiple partners and varied priorities. Strong communication and relationship-building skills are essential. The postholder must have good knowledge of the Essex area, hold a driving licence, and be able to travel regularly around the county.

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