Retail Shop Manager
| Company: | East Anglia's Children's Hospices |
|---|---|
| Salary: | from £29,766 a year |
| Hours: | Full-time |
| Location: | Ely, CB7 4LQ |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 2 Sept 2026 |
| Closing date: | 16 Sept 2026 |
Summary
Salary: £29,766 per annum
Working Pattern:
• Full-time 37.5 hours per week
• Working 5 days over a 7 day week
* Mandatory weekend working on a rotational basis *
Key Benefits:
• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• AVIVA pension package – up to 7% Employer Contribution including Life Assurance
• Employee health cash plan & wellbeing support schemes
East Anglia Children’s Hospices (EACH) is looking for a Retail Shop Manager to lead the team at our Ely Shop. This is a fantastic opportunity to join EACH’s vibrant retail team and manage one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce.
You’ll support a dedicated team of staff and volunteers, drive community engagement, and ensure a welcoming, inclusive and efficiently retail environment while supporting children and young people with life-threatening conditions and their families.
Our Ely Shop is one of EACH’s boutique-style charity shops. This is a busy shop on a high footfall location in Ely, focused on selling high fashion branded donations, offering a unique chance to work with quality fashion and merchandise in a vibrant retail setting.
What you’ll be doing:
• Leading a team of staff and volunteers to deliver outstanding customer service and maximise income from donated goods, new products, Gift Aid, and eCommerce.
• Creating a welcoming, inclusive and well-presented shop environment.
• Driving performance through effective merchandising, pricing, and promotional activity.
• Building strong relationships in the local community to encourage donations and volunteer support.
• Managing day-to-day operations including health & safety, stock rotation, and financial reporting.
Proud member of the Disability Confident employer scheme
