Good Neighbour Scheme Coordinator (Peer Mentor Project)


Company:	NHS Jobs
Salary:	from £13.45 an hour
Hours:	Full-time
Location:	Sheffield, S4 7UQ
Job type:	Permanent
Posting date:	1 Sept 2026
Closing date:	24 Sept 2026

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Summary

Over the last few years there has been a steadily increasing demand for the service for a number of reasons more older people stay in their own homes for longer or move into supported, independent living schemes - including those with Dementia a more diverse range of professionals in health and social care are aware of and value the services we offer the service is free of charge We are now in a position where we need to expand the staff team and also look at other methods of volunteer support and coordination. This will allow us to improve our processes, allow the further expansion of our volunteer base and offer support to more people in need, whilst considering service sustainability. Purpose of the Job This post has 3 main strands to contribute to the effective development and delivery of the Good Neighbour Scheme to work with the Co-ordinators of our other services which offer a range of support to older people and their carers and ensure the scheme contributes to the overall aims of SCCCC. To build and support a network of Volunteer Peer Mentors who will support other volunteers during their Good Neighbours volunteering journey. Duties and Responsibilities Work closely with other team members to take referrals from a range of referrers, including health and social care staff, friends and family members and the individual themselves, and allocate volunteers where appropriate. Be available for enquiries from volunteer, service users and their families and respond to any requests for information in a timely and professional manner. Ensure that each service user receives a home visit prior to allocation of a volunteer, in order to confirm personal details, undertake a risk assessment and better understand them and their needs. Provide support to service users waiting for a dedicated volunteer by offering support in person or over the telephone where appropriate Offer support and supervision to a team of Volunteer Peer Mentors and wider volunteer team and ensure that the service is responsive to the needs of its volunteers. Ensure compliance with SCCCCs policies and procedures. Liaise with the fundraiser in order to maximise donations to the organisation. Publicise the scheme through all appropriate channels. Liaise with the Operational Lead to participate in volunteer training as appropriate. Maintain accurate records of work undertaken and produce oral/written reports as required. Ensure that appropriate monitoring and evaluation procedures are put in place and used effectively. Cover the work of other Good Neighbour Scheme Team Members during periods of leave.(As appropriate) Attend the meetings of the organisation and any other meetings as required. Attend appropriate training courses to enhance/develop own skills. Carry out other duties and relevant tasks consistent with the responsibilities of the post which from time to time may be required as agreed between the postholder and the Senior Management Team. To participate in the on call cover arrangements over Christmas and New Year periods. Accountability The post holder reports to and will be supervised by the Good Neighbour Scheme Operational Lead Relationships The post holder will be expected to develop good working relationships with all members of the staff team and help maintain a mutually supportive and inclusive environment. This includes supporting the work of the organisations other schemes whenever possible.

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