Out-of-Hours Support Worker


Company:	NHS Jobs
Salary:	from £15.75 an hour
Hours:	Full-time
Location:	Sheffield, S4 7UQ
Job type:	Contract
Posting date:	28 Aug 2026
Closing date:	24 Sept 2026

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Summary

People who may benefit from the schemes are Older and vulnerable people who may be frail, socially isolated, living alone, without relatives, living with older carers, or otherwise vulnerable Older and vulnerable people who may be at risk of avoidable re-admission Individuals or health/social care professionals who have concerns about home situations and a person's ability to live independently. How the Schemes Work Professionals from health and social care teams contact the office to arrange assistance for people being discharged from hospital or for people at home who are at risk of readmission. Most requests are for short-term practical help and include, but are not limited to: Collecting a patient from hospital and transporting them home safely. Basic shopping. Fitting temporary key safes. Delivering and fitting small pieces of equipment e.g., bed levers, commodes, pressure relieving cushions, chair raisers etc. Welcome the Individual home Support the Individual to follow-up any problems associated with the discharge from hospital process. For example: Contact as required District nurses, doctors etc. Signpost to appropriate benefit advice service if required Duties and responsibilities, dependent on the scheme Work closely with other team members to take referrals from a range of referrers, including health and social care staff, friends and family members and the individual themselves, and carry out those referrals or allocate volunteers where appropriate. Complete referrals taken by the team Aid the reduction of premature admission to hospital and/or residential care Deliver a flexible Individual-centred service Provide support to informal carers Be available for enquiries from service users and their families and respond to any requests for information in a timely and professional manner. As appropriate, provide telephone support to service users. Ensure that all duties and functions are carried out in accordance with SCCCCs regulations, policies, and procedures. Maintain appropriate records of work undertaken and produce written reports as required. Attend the meetings of the organisation and any other meetings as required. Attend appropriate training courses to enhance and develop their own skills. Liaise with the fundraiser in order to maximise donations to the organisation. Publicise the scheme through all appropriate channels. Carry out other duties and relevant tasks consistent with the responsibilities of the post, which from time to time may be required as agreed between the post holder and the Senior Manager. This is not a complete description of duties and may be amended in light of the changing needs of the organisation, following consultation with the post holder.

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