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Operations Controller

Company:Heat Tech Services Ltd
Salary:£38,000 to £38,000 a year, pro rata
Hours:Full-time
Location:Amersham, HP6 6JQ
Working pattern:Hybrid - 2 days remote
Job type:Permanent
Posting date:2 Sept 2026
Closing date:29 Sept 2026
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Summary

About Heat Tech Services

Heat Tech Services is an established local business and part of Mizzen Group, providing heating, plumbing and property improvement services across London and the surrounding areas.

The business has been operating for many years and has built its reputation around delivering high-quality services through a predominantly in-house engineering team.

Our core services include:

- Heating and plumbing installation, maintenance and repair.

- Reactive and planned works.

- Bathroom projects and refurbishments.

- Kitchen projects and associated works.

- Ongoing customer and property maintenance services.

Heat Tech Services is now entering an exciting new chapter as part of Mizzen Group, with new investment, management support and ambitious plans for growth.

Our intention is to strengthen and expand our existing service lines, increase the geographical reach of the business and develop our delivery capabilities through a combination of our existing in-house engineers and a carefully managed subcontractor network.

Technology, AI, automation and strong operational systems will play an important role in that growth.

A Long-Term Career Opportunity

We are not recruiting an Operations Controller simply to fill a vacancy.

We are looking for someone we can invest in, train and develop over a number of years, with the intention of that person becoming a key pillar within the business.

Initially, you will work closely with and receive direct mentoring from one of the company's Directors. During your first three months, there will be a strong focus on learning our systems, customers, services, commercial model and ways of working.

As you establish yourself and demonstrate results, we want your responsibility to grow.

That could include greater involvement in:

Tools & Equipment

You will be provided with the tools and equipment required to perform your role effectively, including:

- Company laptop.

- Company mobile phone.

- Company credit card for authorised business expenditure.

- Access to Commusoft and all relevant business systems.

- Access to the company's AI, automation and technology platforms.

- Any other reasonable equipment required to carry out your responsibilities.

Salary, Benefits & Development

- £38,000 basic salary per annum.

- 20 days' annual leave plus bank holidays.

- Monday-Friday, 8:00am-5:00pm.

- Hybrid working – 3 days from our Amersham office and 2 days working from home.

- To participate in a one-in-four-week call-out rota, with additional earnings to be discussed.

- Additional performance-related bonus structure, to be discussed as the role develops.

- Company laptop.

- Company mobile phone.

- Company credit card for authorised business expenditure.

- Direct mentoring and development from one of the company's Directors.

- Structured training during your first three months.

- Ongoing training and development as your responsibilities increase.

- Exposure to the commercial and operational management of a growing business.

- Significant involvement in sales, operations, systems, technology and business improvement.

- Opportunity to train and develop other members of the team.

- Exposure to AI, automation and modern business technology.

- Clear opportunity to progress into a managerial position based on performance and demonstrated results.

- Long-term opportunity to become a key member of the management structure as Heat Tech Services and Mizzen Group continue to grow.

The Opportunity in One Sentence

We're looking for an ambitious, commercially driven and operationally strong person who wants to join us as an Operations Controller, learn the business from the inside, deliver measurable results and, over time, develop

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