Temporary Medical Receptionist
| Company: | NHS Jobs |
|---|---|
| Salary: | from £25,693 a year |
| Hours: | Full-time |
| Location: | Nottingham, NG7 2QW |
| Job type: | Contract |
| Posting date: | 27 Aug 2026 |
| Closing date: | 20 Sept 2026 |
Summary
Purpose of the Role To provide a professional, friendly and efficient reception service to patients and visitors, ensuring the smooth day-to-day operation of the practice. Working as part of a large reception team, you will be responsible for managing patient enquiries, appointments and administrative tasks while delivering excellent customer service in a busy healthcare environment. Main Responsibilities Act as a first point of contact for patients and visitors, both in person and over the telephone. Handle a high volume of calls and enquiries in a courteous, professional and efficient manner. Book, amend and cancel appointments in accordance with practice procedures. Register new patients and update patient records accurately. Process prescription requests and other routine administrative tasks. Signpost patients to the most appropriate clinician, service or source of support. Manage incoming and outgoing correspondence, including electronic communications. Maintain patient confidentiality and ensure compliance with data protection requirements. Support clinicians and colleagues with administrative tasks as required. Work collaboratively with members of the reception, administration and clinical teams. Contribute to maintaining a welcoming, safe and organised reception environment.