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Membership Assistant

Company:University of Glasgow
Hours:Part-time
Location:Glasgow, G12 8QQ
Working pattern:On-site
Job type:Permanent
Posting date:26 Aug 2026
Closing date:9 Sept 2026
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Summary

In this customer-facing role you will be responsible for providing an exceptional standard of customer service to UofG Sport current and potential members, providing an outstanding experience that contributes an outstanding user experience, driving new member sales and improving retention of current members.

You will proactively engage and communicate with customers to provide an outstanding customer experience. This includes greeting users and visitors, helping with booking enquiries, providing general advice and guidance, and handling feedback/customer comments.

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