Service Co-ordinator


Company:	PSS (UK)
Salary:	£14,688.65
Hours:	Part-time
Location:	WS12 2DD
Working pattern:	Hybrid - 1 day remote
Job type:	Permanent
Posting date:	25 Aug 2026
Closing date:	8 Sept 2026

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Summary

As Shared Lives Service co-coordinator you’ll have a really important job to do. Our Shared Lives service has worked tirelessly (for 40 years now) to change people’s lives for the better. That’s serious business – meaning there’s lots of serious admin to look after too. This’ll ensure that we’re documenting everything we do for the good of the people we support today and also that we continue to be around for future generations. In this role you’ll make sure that people are where they need to be, when they need to be there; You’ll have a beady eye, and know the importance of keeping all the i’s dotted and all the t’s are crossed; You’ll also be a people person who can build relationships with the internal team, external partners, service users and carers alike.

What you’ll do:

If you’re successful, your main responsibility will be in supporting the team to be as consistent and efficient as physically possible. You’ll be the legs paddling under the surface, making sure our service users and carers feel as supported as possible. You’ll be a dynamo in the organisation and make sure the team can focus their attention on the people they work to improve the lives of.

In a nut-shell you’ll look after:

The organisational admin stuff- working with the Consistency and Efficiency managers, the Service manager, Shared Lives managers and Shared Lives Development workers looking after the day to day running of the office and keeping things smooth.

The high precision stuff- making sure all our important data is logged, everything is organised and we’re efficient and switched on.

The carer appreciation stuff- booking our carers onto important training, making them feel looked after, building relationships with them and ensuring their records are updated and their voice is heard.

The big-picture stuff- tracking all that is going on, where we’re up to, where we could get better, writing reports on this and passing this back to the team.

The positive and productive stuff- building great relationships with the entire PSS team, being the go-to person when someone needs support and being flexible to the demands of the role.

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