Head of QI


Company:	NHS Jobs
Salary:	£88,250 - £100,355
Hours:	Full-time
Location:	London, SE5 8RS
Job type:	Permanent
Posting date:	25 Aug 2026
Closing date:	7 Sept 2026

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Summary

Key Responsibilities: Accountable for the leadership and delivery of the QI portfolio, cascading from the Director of the Improvement Service. Be accountable for assigned QI programmes across the Trust and system, reporting on progress at agreed frequencies. Embed the approach for coproduction used by the Improvement service. Work in collaboration with the Digital Department to build capacity and capability for leaders and managers to use data overtime for decision making and improvement. Lead and operationally manage the development, implementation and regular review of the strategic trust wide QI workplan so it reflects, and aligns with priorities within and external to the Trust (e.g. NHS IMPACT and NHS 10-year plan). Lead and manage the QI information system on AMAT providing accurate, up-to-date information on programmes, progress and outcomes. Propose annual trust wide QI priorities and outcome targets for approval. Own QI policies and procedures, ensuring they are current, approved and embedded (e.g. linked to PSIRF/clinical governance). Work effectively as a member of the Improvement Service senior leadership team to ensure quality improvement objectives are embedded in the Services and learning is shared across the system. Work as a senior member of Quality Centre leadership team as required to deliver the Quality Centre work plan, contributing to the agreement of priorities and objectives and translate these into improvement targets and support their implementation. Communication Provide QI content and due diligence for bids/tenders and commercial proposals. Present and showcase QI methodology and outcomes for the Trusts via internal and external publications, conferences and system forums. Work in partnership with other senior leaders who are accountable for change and transformation to ensure a coherent approach to developing a culture of continuous improvement. Maintain strong working relationships with external partners (e.g SLP, KHP and wider national networks). Manage QI communications and dissemination; maintain a forward calendar. Present and run sessions as requested with the board and senior leadership teams for improvement Programme and portfolio Management Lead and manage the QI information system in AMAT and visual management (run/SPC charts); provide accurate, timely data on projects, progress, outcomes and benefits. Manage and facilitate Trust wide improvement collaboratives. Together with the Director, evaluate the QI strategy annually, quantify benefits/ROI and produce an annual impact report for governance forums. Establish and maintain strong working relationships with internal and external stakeholders. Pro-actively manage stakeholders, respond to and resolve conflict when this arises through facilitation or other appropriate mechanisms. Be responsible for a high standard of work supporting the delivery of programmes on time, to quality standards and in a cost-effective manner. Support the Improvement Service team and wider Quality Centre as and when required by providing expert advice and direct support. Improvement Act as QI method custodian. Lead and manage the overall function for QI capability building and the Trust-wide QI training function through supervision of the Principal QI lead (curriculum, delivery schedule, faculty management, accreditation pathways); run communities of practice/learning systems. Provide coaching on measurement for improvement, problem definition, PDSA design and SPC/run chart interpretation for senior leaders and managers. Promote spread and sustainability, codify change packages, develop control plans/ownership and verify benefits at 6/12 months. Ensure programme-level data collection/analysis capability and hands-on support for teams to extract, interpret and present improvement data. Line management Directly manage the senior QI posts holders. Deputise for the Director of Improvement when required. Be accountable for undertaking appraisal and personal development and managing any employee relations issues. Support, motivate and develop staff to enable them to work at their best. Manage performance. Provide ad hoc support and mentoring to peers outside of direct team if required.

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