Complex Needs Support Worker


Company:	The Housing Network
Salary:	from £29,000 a year, pro rata
Hours:	Full-time
Location:	Coventry
Working pattern:	On-site
Job type:	Permanent
Posting date:	24 Aug 2026
Closing date:	23 Sept 2026

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Summary

Job Title: Support Worker (Complex Needs)

Working Hours: 40 Hours Per Week, this would be 8 hour shifts. Working 5 days out of the 7 day period (Could include weekends and Bank Holidays).

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of our service in Coventry?

If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people

Highly experienced working with adults and families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

What you’ll be doing

Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.

Providing 1:1 support sessions, interventions and signposting to help residents gain independence.

Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.

Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.

Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

What you’ll receive

Salary - £29,000

31 days of annual leave

41 hours of training

Blue Light Card

Referral programme

Job Types: Full-time, Permanent

Benefits:

Company pension

Health & wellbeing programme

On-site parking

Referral programme

Sick pay

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