Tenant Liaison Officer


Company:	Fawkes & Reece
Salary:	£15 - £17
Hours:	Part-time
Location:	Preston, PR0 2AG
Job type:	Contract
Posting date:	21 Aug 2026
Closing date:	4 Sept 2026

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Summary

*CONTRACT UNTIL MARCH 2027 - SOCIAL HOUSING KITCHEN SCHEME*

We're Hiring: Tenant Liaison Officer

Location: Preston

Sectors: Social Housing

Project Types: Kitchens

Pay rate: £16-17 per hour UMBRELLA PAY

Duration: September 2026 - March 2027

We are hiring for a Tenant Liaison Officer in Preston, starting in September until March 2027. This scheme is a kitchens scheme so previous kitchen experience is preferred but not essential.

Duties of the Tenant Liaison Officer include:

Pre-entry visits and company inductions

Collect tenancy agreement/approval forms

Visiting tenants in their homes to advise them on when and what work is being carried out

Act as the main point of contact and deal with any problems/queries that tenant may have

Contacting neighbourhood housing associations and establishing working relations with them

Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates

Attending and chairing tenant forum meetings to advise tenants of works being carried out

Monitor customer complaints and resolve any potential issues

Monitor customer satisfaction

The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors.

Tenant Liaison experience is preferable but not essential!

What's on offer