Resident Liaison Officer
| Company: | Fawkes & Reece |
|---|---|
| Salary: | £28,000 - £30,000 |
| Hours: | Full-time |
| Location: | Preston, PR1 1AA |
| Job type: | Temporary |
| Posting date: | 17 Aug 2026 |
| Closing date: | 31 Aug 2026 |
Summary
Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates.
My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary basis (approximately 6 months) on a kitchen replacement scheme in Preston. This will start in early September and will run till approximately March 2027.
The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor.
Duties include:
- Pre entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and to advise them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
- Monitor customer complaints and resolve any potential issues
- Monitor customer satisfaction
You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card.
The hourly rate is £16-17ph paid via an umbrella company.
To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call 01204 554 884
Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.