Medical Secretary 12-month cover


Company:	NHS Jobs
Salary:	£32,201 - £38,549
Hours:	Full-time
Location:	London, E1 0LS
Job type:	Contract
Posting date:	20 Aug 2026
Closing date:	2 Sept 2026

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Summary

KEY OBJECTIVES: Manage eRS referral workflows safely and efficiently:Process and monitor NHS e-Referral Service activity, including referrals, worklists, Advice & Guidance and Advice & Refer workflows, ensuring actions are completed accurately and escalated appropriately. Provide high-quality medical secretarial support: Support clinicians and the wider practice by preparing, processing and tracking referrals, correspondence, reports and patient-related documentation. Coordinate clinical administration and patient communication: Ensure patient referral queries, hospital correspondence, advice outcomes and follow-up actions are handled clearly, professionally and within agreed timescales. Process SARs, insurance and private report requests: Support the practice with Subject Access Requests, insurance reports, medical reports and related administrative work in line with confidentiality, information governance and practice procedures. Maintain accurate records, tracking and governance: Ensure all secretarial work is recorded, tracked and filed correctly on EMIS and relevant systems, with risks, delays or incomplete information escalated promptly. Work collaboratively with clinical and administrative teams: Act as a key link between clinicians, patients, hospitals, external services and internal teams to support safe, timely and coordinated patient care. General responsibilities: Work flexibly and professionally within the wider practice team, maintaining high standards of confidentiality, accuracy, communication and patient-centred administrative support. Circle membership:Participate in relevant practice Circles aligned to the role, supporting shared accountability, service improvement and delivery of agreed actions linked to secretarial, access, governance or administrative workflows. Please see the Supporting Information section to download the full Job Description for this role.

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