Regional Manager CTW North West - IPSNWRM1908


Company:	Standguide Group
Salary:	£52,500
Hours:	Full-time
Location:	North West
Working pattern:	Field-based
Job type:	Permanent
Posting date:	19 Aug 2026
Closing date:	18 Sept 2026

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Summary

Salary: £52,500 per annum

Contract type: Permanent

Working hours: Full Time (37.5 hrs pw)

Location: CTW Lancashire/Wirral & Restart NW

Standguide is an employee-owned organisation, which means our employees have a voice in the business and a shared interest in its long-term success.

Alongside a rewarding role where you can make a genuine difference, we offer:

33 days paid annual leave, including bank holidays, increasing to 38 days after five full years’ service

An additional paid day off for your birthday

Workplace pension scheme

Company health plan following successful completion of probation

Online GP access

Employee Assistance Programme, including counselling and wellbeing support

Death in service cover

Will-planning support and access to a secure digital vault

Cycle to Work scheme

Company sick pay, subject to eligibility

A broad range of internal training and continuing professional development opportunities

Access to employee-owner benefits, subject to eligibility and qualifying service

Lead performance, develop people and drive quality

Join us as a Regional Manager and take responsibility for the operational performance of a group of contracts and teams across your region.

You’ll provide leadership to Managers and their teams, ensuring that services are delivered consistently, contractual requirements are met and performance, quality and financial objectives are achieved.

This is a varied senior operational role where you’ll combine people leadership, performance management, data analysis, quality improvement, commercial awareness and stakeholder management to help our services and people perform at their best.

About Standguide

For more than three decades, Standguide has supported individuals and employers across the UK. We provide employment, skills and support services that help people overcome barriers, develop their potential and move towards sustainable employment.

As an employee-owned organisation, we’re committed to investing in our people, delivering high-quality services and creating positive outcomes for the communities we support.

What you’ll do

As a Regional Manager, you’ll:

Lead the operational performance of contracts, Managers and teams across your region

Ensure agreed performance, quality, service-delivery and financial targets are achieved

Analyse Management Information, performance data and KPIs to identify trends, risks and opportunities for improvement

Develop and implement effective action plans and Performance Improvement Plans where required

Lead, support and hold Managers accountable for performance, development and delivery

Monitor the quality of appraisals, reviews and performance-management activity

Work closely with Human Resources to support appropriate staffing, employee relations, attendance and performance

Drive continuous improvement and maintain consistently high standards of customer service

Ensure Quality Assurance systems, contractual requirements and relevant standards are understood and followed

Oversee the quality and timeliness of Management Information, statistical returns, claims, reconciliation and audit activity

Manage operational resources effectively and work within agreed budgets

Maintain effective relationships with Prime Contractors, commissioners, partners and external agencies

Ensure safe and inclusive working environments and compliance with safeguarding, health and safety and equality requirements

Identify and share good practice across teams and the wider organisation

Support business development, service improvement, bid-writing and new opportunities where appropriate

Represent Standguide positively with external partners and stakeholders

Overseas equivalent qualifications will be accepted.

We welcome applications from people with relevant lived experience and recognise the valuable insight this can bring to the role.

Equality and accessibility

Standguide is an Equal Opportunities Employer and a Disability Confident Leader. We’re committed to equality of opportunity and value the diversity of our employees, applicants and customers.

We’ll consider reasonable adjustments throughout the recruitment process. Please contact recruitment@standguide.co.uk if you need the advert or application information in another format or require an adjustment at any stage.

All applicants will be assessed fairly against the published criteria for the role.

Pre-employment checks

Any offer of employment will be subject to satisfactory references, confirmation of the applicant’s right to work in the UK and an Enhanced DBS check.

Having a criminal record will not necessarily prevent you from working with us. Any information disclosed will be considered fairly and individually, taking account of its relevance to the role and the circumstances involved.

For a copy of the full Job Description and Person Specification, please email recruitment@standguide.co.uk

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.