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Prison Custody Officer

Company:G4S Care and Rehabilitation Services
Salary:from £31,780.35 a year
Hours:Full-time
Location:Bridgend, CF35 6AP
Working pattern:On-site
Job type:Permanent
Posting date:19 Aug 2026
Closing date:18 Sept 2026
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Summary

You will ensure that prisoners are treated with dignity and respect while maintaining a safe and secure environment. You will play a key role in providing structure and routine, ensuring prisoners attend work and education, and follow the prison regime.

You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.

Completing paperwork and reports

Maintaining restrictions on prisoners' liberty while protecting their rights

Ensuring prisoners receive their regime and privileges

Reducing risks to security

Controlling incidents and emergencies, which may include using Control and Restraint and Body Worn Video Cameras

Promoting a rehabilitative culture and teamwork

Challenging poor behaviour and promoting positive behaviour

Encouraging prisoners to participate in purposeful activity and address their offending behaviour

Responding to substance misuse

Providing first aid, such as CPR

Assessing risk and vulnerability of prisoners and referring them to social care if needed

Assisting prisoners with neurodiverse needs

Assessing healthcare needs in an emergency

Holding weekly one-on-one sessions for vulnerable prisoners

Conducting welfare checks

Assessing risk of self-harm or suicide

Supporting prisoners' mental wellbeing

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