Patient Services Team Member
| Company: | NHS Jobs |
|---|---|
| Salary: | £12.71 - £13.70 |
| Hours: | Full-time |
| Location: | Derby, DE74 2LB |
| Job type: | Permanent |
| Posting date: | 15 Aug 2026 |
| Closing date: | 7 Sept 2026 |
Summary
Job responsibilities: Reception support Ensure familiarity with the appointment system (SystmOne) Process appointment requests from patients Answering telephone calls Managing patient enquiries and requests Front desk duties, managing the reception and waiting room Administrative support Provide administrative support to members of the primary health care team in the following areas ensuring appropriate practice records are kept up-to-date Scanning of letters and relevant correspondence into patients notes both electronic and paper format Sorting of post in and out Processing of repeat prescriptions Pathology results Monitoring patient call and recall systems Processing NHS mail Private/insurance work Patient medical records movement Ensure security of data at all times Summarising patient records