Complex Needs Project Worker


Company:	Central Recruitment Services Ltd.
Salary:	£17.14
Hours:	Full-time
Location:	London, SW1P 2BS
Working pattern:	On-site
Job type:	Temporary
Posting date:	13 Aug 2026
Closing date:	12 Sept 2026

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Summary

Central Recruitment is working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives.

Our client is currently recruiting for a Complex Needs Project Worker to work at a 68 bed men's hostel in the Westminster area. The service provides 24/7 specialist support to clients with a variety of support needs including substance use, mental health difficulties, rough sleeping and criminal justice contact.

• 37.5 hours per week

• Working across Monday - Friday on a rota basis

• Shifts: 08:00 - 16:00 and 13:00 - 21:00, one week of early shifts followed by one week of lates on rotation

• Temporary: approx. 2 months

• £17.14 per hour (£15.29 per hour, with £1.85 holiday pay)

This is a fantastic opportunity to provide valuable support to vulnerable men on their path to independence.

Key responsibilities:

• Manage a caseload of up to 10 clients, providing person-centred, trauma-informed support

• Complete risk and needs assessments and develop support and safety plans

• Respond to complex needs using a psychologically informed approach

• Process referrals within agreed timescales

• Support residents to progress to step-down accommodation

• Assist with the delivery and development of the recovery programme

• Support residents with benefits, budgeting and financial independence

• Support those with NRPF to access income and essential services

• Help minimise rent arrears, void loss and maximise rental income

• Ensure void rooms are prepared and re-let promptly

• Monitor and follow up maintenance issues

• Complete room, locality and health and safety checks

What we’re looking for:

• Experience supporting people affected by homelessness or insecure accommodation

• Case/key working experience with people with complex needs and behaviours

• Ability to create high-quality, personalised support and safety plans

• Understanding of trauma, adversity and multiple disadvantage

• Knowledge of mental health legislation and its application

• Understanding of the causes and impact of homelessness

• Ability to work effectively with multi-agency professionals

• Strong engagement skills, including with people reluctant to access support

• Strong IT skills, including Microsoft Office and database systems

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• Current valid right to work in the UK

• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)

• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)

• Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.

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