Contract Manager


Company:	inploi
Salary:	£52,416
Hours:	Full-time
Location:	London, SW1P 3BD
Job type:	Permanent
Posting date:	13 Aug 2026
Closing date:	11 Sept 2026

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Summary

The role

Carlisle Support Services is looking for a Contract Manager to effectively manage site security to ensure that the team are working in line with The Supreme Court & Carlisle Support Service Policies & Procedures, you will also be required to ensure that the client is fully briefed and updated regarding any security related issues that arise.

Your core role will include but not be limited to the following activities:

Manage and coordinate weekly security training ensure security officers are adhering to site policies and procedures in line with UKSC processes and procedures
Identify and report on all site related risks providing professional advice to reduce any associated security risk to the client, and all associated stakeholders
Support and advise on any new security related projects. Maintain and own any strategic business development plans in place
Attend and lead on security review meetings or as required with the client providing any required reports on all security related matters
Ensure that the training matrix up to date and ensure training has been booked for security officers, this includes refresher and non-attended training
Compile client month end reports for statistics on attendance, training, incidents, accidents in preparation for the client monthly report
Conduct HR meetings
Conduct monthly one to one welfare meetings with direct reports
Track performance related matters and advise the Head of Operations of any required escalation
Ensure weekly rosters are 3 months in advance of going live, ensuring that all elements of UKSC operations have been considered. Ensure that all events and manning requirements have also been considered
Oversee the collation of sickness records as required and update contract management in readiness of any performance related meetings
Ensure that the Return to Work (RTW) Sickness Absence Review policy is upheld and all meetings take place as required and communicated to HR
Ensure that training, Ad Hoc hours, uniform, and holiday spend are managed effectively and communicated to the Head of Operations
Maintain a healthy P&L and attend monthly P&L review meetings
Understand client needs and objectives
Build positive relationships at all levels
Ensure Company image is portrayed in positive manner
Monitor performance verses KPI’s in support of the Contract Manager
Identify service extension opportunities
Support new business opportunities as requested

The ideal candidate

Must have previous supervisory experience within the Judicial Security Sector and able to manage a large multi skilled team of not less than 20 personnel
Good understanding of CCTV, ID Pass Creation, Intruder Alarm & Access Control Systems
Applicants must be flexible, reliable and be able to workdays / nights & weekends to suit the needs of the contract at short notice.
Ability to organise and motivate the team of security officers and supervisory staff to guarantee optimum performance of the wider security team
Good organisational and time management skills with the ability to manage conflicting priorities and deliver to deadlines
The ability to compile and understand statistics and reports
Leadership and ability to follow plans through to completion
Understanding of Security Risk Assessment & Physical Security planning
SIA Licence holder

The benefits

Health and Wellbeing Plans

23 days paid holiday increasing to 25 after 2 years

Discounts and Cashbacks

Paid Volunteering days

Employee Assistance Program

Refer a Friend Scheme

Cycle to Work Scheme

Bonus

Successful candidates will be required to provide original documentation for detailed screening and vetting processes.

This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Le Shuttle, Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and many more.

Carlisle currently employees over 8,500 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.

#priority

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