Logistics Support Manager
| Company: | ISS Facilities Services |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | London, SE18 4QH |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 10 Aug 2026 |
| Closing date: | 9 Sept 2026 |
Summary
Logistics Support Manager
Contract: Healthcare
Location: London, SE18 4QH
Hours of work: 40
Contract Type: Permanent
We are seeking a Logistics Support Manager to manage the service to meet and exceed targets across all performance areas and to take responsibility for the day-to-day liaison of the service with the Client.
Job Description
We are looking for a professional and organised individual who can provide effective leadership, maintain high service standards, and build strong relationships with stakeholders while ensuring compliance with company and Trust policies and procedures.
Key Responsibilities
Provide direction, guidance and support to all staff to ensure they can carry out their roles effectively.
Maintain accurate records and complete relevant documentation relating to sickness, quality monitoring, training and staff performance.
Monitor attendance, manage sickness and absenteeism, and ensure HR processes are followed.
Build and maintain effective relationships with colleagues, patients, visitors and Trust staff.
Plan, allocate and evaluate workloads, manage annual leave requests, and ensure required target hours are achieved.
Manage service objectives, targets, budgets and forecasts, while supporting performance monitoring and reporting requirements.
Support payroll processes by ensuring agreed onsite procedures are followed and maintain smooth operational delivery.
Recruit, induct, train and manage staff, ensuring compliance with company policies, health and safety requirements, and service standards.
Professional and Personal Competencies/Qualifications
Previous experience in a management or supervisory role, with the ability to lead, motivate and support a team.
Strong organisational and time management skills, with the ability to prioritise and manage competing demands.
Excellent communication and interpersonal skills, with the ability to engage effectively with colleagues, patients, visitors and stakeholders at all levels.
Good IT skills and confidence using systems to support operational management, reporting and administration.
Strong stakeholder engagement skills, with the ability to build positive and professional working relationships.
Ability to react quickly to challenging situations, use initiative and remain calm under pressure.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
