Facilities Manager
| Company: | ISS Facilities Services |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | London, SW1H 9NA |
| Working pattern: | On-site |
| Job type: | Contract |
| Posting date: | 5 Aug 2026 |
| Closing date: | 4 Sept 2026 |
Summary
Facilities Manager
Contract: Government
Location: London, SW1H 9NA
Hours of work: 40
Contract Type: Fixed Term Contract - 12 months
We are seeking a Facilities Manager to manage and lead an operational integrated facilities management team delivering services to the end client.
The successful candidate will be responsible for the safe and compliant delivery of a first-class integrated facility service, ensuring high levels of customer satisfaction, service resilience, and operational performance.
Job Description
We are looking for an experienced facilities management professional to lead client relationships, support staff welfare, drive continuous improvement, and ensure value for money across an allocated site or group of sites.
Acting as the contract representative and key point of contact, you will work closely with clients and customer teams to maintain service excellence.
Key Responsibilities
Lead the delivery of integrated facilities management services across hard and soft FM activities.
Ensure all KPIs, SLAs, compliance requirements, and contractual obligations are achieved.
Act as the primary point of contact for clients, building strong and effective working relationships.
Lead, develop, and support onsite teams, promoting a positive and high-performing culture.
Oversee recruitment, training, performance management, and Health & Safety compliance.
Manage contract budgets, cost control measures, financial reporting, and performance targets.
Identify and implement service improvements, continuous improvement initiatives, and revenue growth opportunities.
Support contract mobilisations and ensure compliance with all statutory, regulatory, and company standards.
Professional and Personal Competencies/Qualifications
Facilities management leadership experience within integrated hard and soft FM services.
Strong stakeholder management skills with the ability to build trusted client and contractor relationships.
Proven people management experience, with the ability to motivate, develop, and engage teams.
Commercial and financial acumen, including budget management, cost control, and financial performance delivery.
Sound knowledge of Health & Safety legislation, statutory compliance, and safe systems of work.
Strong operational management capability with experience delivering against KPIs and SLAs.
Effective problem-solving and decision-making skills, with a focus on continuous improvement.
Excellent communication, planning, organisational, and reporting skills, with the ability to influence stakeholders at all levels.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
