Neighbourhood Response Officer


Company:	Triumph Consultants Ltd
Salary:	£21.05 - £21.05
Hours:	Full-time
Location:	Islington, Greater London, N5 1JG
Job type:	Temporary
Posting date:	7 Aug 2026
Closing date:	5 Sept 2026

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Summary

What's involved with this role:

Triumph Consultants are looking for a Neighbourhood Response Officer for their client to provide a high-quality tenancy management service to residents. Contract is for 3 months, in Islington, N5 1JG.

Neighbourhood Response Officer

Pay Rate: £21.05 per hour PAYE

Hours per week: 36 Monday - Friday

Contract length: 3 months

Location: Islington, N5 1JG

Basic DBS required

Work from the office and in the community – this is not a home-working role.

Key requirements:

Previous housing officer or tenancy management experience.

Good knowledge of tenancy and neighbourhood management.

Confident using IT systems and managing work through CRM.

Strong communication and customer service skills.

Full UK driving licence and access to a vehicle (if required).

Key responsibilities:

Manage a range of tenancy and neighbourhood cases from start to finish.

Carry out home visits, estate inspections and resident meetings.

Respond to tenancy issues, anti-social behaviour and breaches of tenancy.

Update CRM systems accurately and complete all case records.

Reference: 000B 446E / 1

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Job Ref: 000B 446E / 1

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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