Patient Transport Services Dispatcher | Isle of Wight NHS Trust


Company:	Isle of Wight NHS
Salary:	£25,760 - £27,476 pro rata, per annum
Hours:	Part-time
Location:	Newport, Isle of Wight, PO30 5TG
Job type:	Permanent
Posting date:	6 Aug 2026
Closing date:	5 Sept 2026

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Summary

We are recruiting fora Patient Transport Service Dispatcher who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards “working together, improving together"

An opportunity has arisen to work as part of the team of Patient Transport Service (PTS) Dispatchers, working in a busy Clinical Coordination Centre your main responsibilities will be

• To receive and process transport requests.

• To achieve effective planning and resourcing for Patient Transport Services.

• To maintain effective/fluent communications with all contractual agencies and Patient Transport Services staff.

• Clerical duties relevant to the effective operation of the Patient Transport Services.

• Be responsible for the collation and reporting of reports as required and determined by the Patient Transport Services Leadership Team.

For further discussion regarding this role, please contact Mark Stevens at mark.stevens5@nhs.net

We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.

We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust’s beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.

To receive and process transport requests.

To achieve effective planning and resourcing for Patient Transport Services.

You will maintain effective/fluent communications with all contractual agencies and Patient Transport Services staff.

To include clerical duties relevant to the effective operation of the Patient Transport Services.

You will also be responsible for the collation and reporting of reports as required and determined by the Patient Transport Services manager.

Experience of ‘on the road’ Operational PTS duties are required for this role.

This advert closes on Thursday 20 Aug 2026

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