Customer Service Team Supervisor (Installations)


Company:	Acorn Stairlifts UK
Salary:	£29,500
Hours:	Full-time
Location:	Millennium Buisiness Park, BD20 6RB
Working pattern:	On-site
Job type:	Permanent
Posting date:	4 Aug 2026
Closing date:	31 Aug 2026

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Summary

We are currently looking for a Installation Supervisor to join our UK Installation Department based at our Headquarters in Steeton (West Yorkshire, UK).

The purpose of this role is to effectively supervise the UK Installations Department.

If you are an enthusiastic person, who has experience in leading a team and delivering excellent customer service, we would love to hear from you!

Type of Contract: Full Time, Permanent

Starting Salary: £29,500 per annum (DOE)

Working Hours: Monday to Friday - 40 hours

Benefits of working at Acorn:

Induction and training programme

Investors in People award

Healthcare and pension provisions

Free on-site parking

Excellent transport links to Leeds, Bradford, and Skipton

Cycle to work scheme

Company Events

On site Canteen (Subsidised food)

Gym Membership discounts

Health & wellbeing programme

Key responsibilities include:

Monitor daily, weekly and monthly tasks are completed within required timescales.

Manage resources to support the planning team to achieve targets

Monitor and manage the performance of installation office and field.

Identify training needs and arrange additional support or development opportunities.

Communicate clearly and effectively with all Installation Coordinators and all field based employees.

Conduct site visits to monitor installations, repairs, and maintenance work.

We Recognise Your Efforts

Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.

Recommend a Friend: Earn up to £100 if your referral joins Acorn.

Please, apply now if you want to be considered for this role.

All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.

Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.

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