Referral Support Care Navigator | The Royal Wolverhampton NHS Trust


Company:	Royal Wolverhampton NHS Trust
Salary:	£28,392 - £31,157 per annum
Hours:	Full-time
Location:	Wolverhampton, WV10 0QP
Job type:	Permanent
Posting date:	3 Aug 2026
Closing date:	3 Sept 2026

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Summary

The Referral Support Care Navigator will form an integral part of the multidisciplinary team approach incaring for the physical, social and psychological needs of patients going through faster diagnosis referrals,vague systems and screening pathways where there is a suspected cancer.

Work as a Health/Social Care Assistant to assist with the coordination and management of patientsundergoing diagnostic, screening fast track and treatment at The Royal Wolverhampton NHS Trustto support patients both on and off treatment.

Provide information to patients related to first appointments, treatment/follow-up and signpost toappropriate healthcare providers within remit of role and guidance.

Support the fast-track team to book appointments where service dictates.

Provide telephone advice and triage where appropriate, working within defined protocols andguidelines. Document and communicate outcomes as per service specification.

Macmillan Cancer Support and Information Support Manager in developing and facilitating Healthand Well Being Programmes. This will involve contributing and delivering education to patient andcarers, including information around health promotion, disease prevention and supportingself-management of their rehabilitation or long-term condition. This could be across hospital sitesand off site locations

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Ensure patients, family and carers are treated with dignity and respect and in keeping with the RWTapproach and Macmillan values.

Provide dedicated and knowledgeable support to patients receiving care and treatment at RWT.

Book appointments and contribute to the delivery of the faster diagnosis target.

Help patients and relatives overcome barriers to understanding when English is not their firstlanguage or where accessible information is required.

Participation in the development of Well Being Sessions.

This advert closes on Friday 7 Aug 2026

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