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Assistant Patient Administrator

Company:NHS Jobs
Salary:£31,066
Hours:Full-time
Location:Fulham, SW10 9NH
Job type:Permanent
Posting date:31 Jul 2026
Closing date:12 Aug 2026
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Summary

Reception Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients queries where possible and directing them accordingly Ensure the reception areas are always manned and Patients are kept informed of any delays in being seen Check in and book patient appointments in a timely manner, ensuring that it's within date range of gestation Interact with patients and relatives in a sensitive and empathetic manner Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns. Help the midwives with minor admin queries Help with answering the ANC phones and dealing with patient queries

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