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Customs Administrator

Company:CEVA Logistics
Salary:Not specified
Hours:Full-time
Location:Felixstowe, IP11 2QX
Working pattern:Hybrid - 2 days remote
Job type:Permanent
Posting date:28 Jul 2026
Closing date:27 Aug 2026
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Summary

YOUR ROLE

Our growing Customs team based in Felixstowe is looking for an experienced Customs Administrator to support with customs clearances for our Air, Ocean, and Road Freight customers.

You will have the opportunity to deepen your expertise through the UK Customs Academy, with full support to complete your Level 2 qualification.

This is a Monday to Friday role, working 08:30–17:00, with a requirement to work one Saturday in every four. A day off in lieu will be provided for Saturday working..

WHAT ARE YOU GOING TO DO?

Reporting to the Customs Team Leader, you will work closely with your colleagues to ensure all customs clearances are processed accurately and efficiently for goods entering the UK, typically from European countries, on behalf of a diverse range of customers.

Using systems such as Destin8 and CNS, you will manage inventory links and ensure all required information is accurately included within customs entries. You will maintain a high level of attention to detail, ensuring all customs documentation is complete, accurate, and fully compliant with relevant regulations, helping to prevent errors or delays.

The role also involves regular communication with customers, so you will be responsible for building and maintaining strong, long-lasting relationships. You will provide guidance and support throughout the customs clearance process, ensuring customers receive a high-quality service at every stage.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will need to come with experience working in a Customs Administrator or Customs Coordinator role (or similar) and be confident working in a role that services a large and varied customer base. You’ll need to understand and implement best practice within your role to ensure compliance is maintained, being proactive and efficient in your communication with customers, and be able to multi-task in a fast-paced environment whilst maintaining accuracy and attention to detail.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

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