Senior Clinical Support Worker


Company:	NHS Jobs
Salary:	£25,760 - £27,476
Hours:	Full-time
Location:	Stoke-on-Trent, ST4 6QG
Job type:	Permanent
Posting date:	25 Jul 2026
Closing date:	6 Aug 2026

Apply for this job

Summary

It is expected that ALL employees of the Trust will take part in the appraisal process eachyear and with the first appraisal taking place within the first 6 months from appointment. Communicate and report any changes or information relating to the patient to theRegistered Nurse. Communicate appropriately with patients and visitors to the Ward or Department. Always portraying a professional and respectful manner. To receive patients, visitors and staff in a calm, friendly and efficient manner. Exchanges factual information with patients using reassurance, tact and empathy. Overcome barriers to understanding for example, dealing with patients with physical ormental disabilities. The post holder will be required to undertake as appropriate any training packagesrelevant to the healthcare setting and do on-going training as determined by the Trustand/or by their line manager. Condition of Employment (If the candidate holds a Level 3 Qualification in Health and SocialCare but no Care Certificate, they must complete the National Care Certificate within 3 months ofcommencing employment in the Band 3 SCSW role). All new Clinical Support Workers are required to complete both Corporate and Care CoachInduction within their first week of employment. The post holder will work towards completion of a vocational qualification in care asagreed in their PDR. Have a duty to respond and report patients condition in a timely manner. This will includejudgements involving facts. Hold basic keyboard skills. Dexterity to undertake nursing care procedures as appropriate. Under direct or non-direct supervision of a Registered Nurse as deemed appropriate andwill assist with all aspects of essential patient care. Provision of personal care to patients. Respects patient privacy and dignity at all times. Prepares equipment/s for medical and nursing staff to use during procedures.The best joined-up care for all Assist medical and nursing staff with procedures as required. Act as a chaperone, supporting patients undergoing examinations or procedures. Escort patients to other areas of the Trust as directed by the Registered Nurse. Follows policies and may participate in discussion on proposed changes to procedures. Demonstrates safe working practices in the use of equipment in the clinical areacompletion of mandatory training. Engages with individual training programs and local protocols, checks and cleansequipment/s. Under the direction and supervision of the sister / Charge nurse order stocks and suppliesand ensure they are stored appropriately. Demonstrates their own duties to new starters and bank / agency staff. Adheres to Trust Standards of Dress policy. Completion of relevant patient documentation under direct or non-direct supervision of aRegistered Nurse as deemed appropriate. Maintenance of computer and manual information systems To request case notes and provide a tracing service. Occasionally participates in audits, surveys, research and development activities. Will have a delegated workload within the remit of their capabilities. Turns, manoeuvres patients for toileting and bathing using appropriate aids. Care of terminally ill patients and supports in the event of a patients death. Concentrates on personal care duties and can follow a routine. The post holder may be exposed to bodily fluids.

Apply for this job