Clinical Support Worker | East and North Hertfordshire Teaching NHS Trust
| Company: | East and North Hertfordshire NHS Trust |
|---|---|
| Salary: | £25,760 - £27,476 Per Annum |
| Hours: | Full-time |
| Location: | Welwyn Garden City, AL7 4HQ |
| Job type: | Permanent |
| Posting date: | 23 Jul 2026 |
| Closing date: | 22 Aug 2026 |
Summary
We are recruiting for Clinical Support Worker Outpatientswho share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
Please note if you are successfully appointed into this role you will need to be able to travel across three trust sites, this is Lister Hospital (Stevenage), New QE11 Hospital (Welwyn) and Hertford County Hospital (Hertford).
The Clinical Support Worker (CSW) is an integral member of the multidisciplinary team, providing high-quality care and support to patients under the direction and supervision of registered healthcare professionals.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
If you are invited to an interview you will need to sit a role related assessment
You will assist in delivering safe, compassionate, and person-centred care, supporting patients with their physical, emotional, and social needs while promoting dignity, respect, and independence.
The Clinical Support Worker will undertake a range of delegated clinical and non-clinical duties, including assisting with personal care, monitoring and recording observations, supporting patient assessments and treatments, maintaining accurate documentation, and contributing to the smooth and efficient running of the clinical area
Welcoming, preparing, and supporting patients attending outpatient clinics and ensuring a positive patient experience.
Undertaking and recording routine clinical observations, such as blood pressure, pulse, temperature, oxygen saturation, height, weight, and urinalysis, in accordance with Trust policies and competency requirements.
Assisting with appointment flow and clinic organisation to support efficient service delivery and minimise patient waiting times.
Supporting clinicians during examinations, treatments, and minor procedures, ensuring equipment and clinical areas are prepared appropriately.
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
This advert closes on Thursday 6 Aug 2026
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