Customer Enabling Services Support Assistant (Payroll)


Company:	Sunderland City Council
Salary:	£20,001 to £30,000 a year
Hours:	Full-time
Location:	Sunderland, SR1 3AA
Job type:	Permanent
Posting date:	23 Jul 2026
Closing date:	6 Sept 2026

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Summary

Customer Enabling Services is a centralised service which delivers organisational resilience and a high level of service responsiveness.

The service provides a range of transactional, administrative and payroll support functions across the organisation.

We are looking to recruit a Customer Enabling Services Assistant to join our busy, friendly, and vibrant support service.

You will be part of a busy team responsible for providing an effective and efficient support service, including administrative, transactional, and payroll-related activities. You must be able to demonstrate flexibility by supporting a diverse range of business support functions, working collaboratively with colleagues, and striving to deliver a service to be proud of. You will need a positive, can-do attitude that enables you to operate effectively in a changing environment. You must also be able to meet the physical demands of the post when required.

In exchange, you will have the opportunity to develop your skills and receive support and encouragement from those around you. If you are a team player, we would love to hear from you.

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Experience of working with payroll processes, handling sensitive employee information, and maintaining accuracy when processing data would be an advantage.

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Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: jobs@sunderland.gov.uk

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Please note that CVs are not accepted.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.

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