Higher Education Quality Improvement Manager


Company:	NCG
Salary:	£48,428 - £48,428
Hours:	Full-time
Location:	Newcastle upon Tyne, NE4 7SA
Working pattern:	On-site
Job type:	Permanent
Posting date:	20 Jul 2026
Closing date:	19 Aug 2026

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Summary

Higher Education Quality Improvement Manager

ROLE DESCRIPTION

We are looking to appoint a talented and dedicated professional to this key role in the higher education team; working within NCG and across our HE Partners.

NCG is a large national college group consisting of seven colleges across England with specific HE delivery at Newcastle College University Centre, NCG HE Centre, Carlisle College, and Kidderminster College. NCG also has collaborative partnerships to award degree programmes with private providers in multiple locations including the North West, Midlands and London. This post will be based at the NCG in Newcastle upon Tyne however we require all candidates to be geographically mobile as this role includes some travel to our collaborative partners.

NCG currently has over 2,500 full and part-time students studying at HE level, across an exciting range of subjects and qualifications including Masters, Honours and Foundation Degrees.

This is a unique opportunity to manage and co-ordinate NCG's HE quality assurance and enhancement processes and procedures. The successful candidate will join NCG at an exciting time as we implement our HE Strategy to grow and develop high quality HE provision. You will work collaboratively to co-create a HE experience that is tailored to the needs of the community it serves, while having qualities of transformative, highly-vocational study and a curriculum of compassion.

The successful candidate will be highly motivated and have an education background together with experience of promoting best practice in learning, teaching and assessment.

Specific responsibilities will include:

leading on and managing HE quality assurance and enhancement processes and procedures,

monitoring programme performance against baselines, including data analysis,

providing advice and guidance to curriculum staff to promote high quality programmes and an outstanding student experience,

developing and delivering training and development to staff of NCG awards.

Should you consider yourself to have the skills and attributes for this role, we would be delighted to hear from you.  For further information and to discuss the role in more detail, please contact Gemma Lynch, Assistant Director of HE - Partnerships at

NCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.

No agency applications will be accepted.

EMPLOYEE BENEFITS

NCG is a great place to work, with a whole host of benefits such as:

Generous Annual Leave

Flexible Working

Student Discount

Government Pension Schemes

Cycle to Work

Employee Assistance Programme

For more information, please see our website -

Our Benefits

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

Being both inclusive and diverse

Trusting and respecting our communities

Taking ownership whilst working collaboratively

Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website -

Values and Strategy

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