Clinical Team Administrator | South West London and St George's Mental Health NHS Trust


Company:	South West London and St Georges Mental Health Trust
Salary:	£34,186 - £37,389 pro rata inclusive of Inner London HCAs
Hours:	Part-time
Location:	London, SW17 0YF
Job type:	Permanent
Posting date:	14 Jul 2026
Closing date:	13 Aug 2026

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Summary

We are seeking a full time band 4 team administrator for Wandsworth CAMHS team – based at Springfield Hospital site – full time hrs (37.5hrs per week).

The successful candidate must be a good team player, with a focus on ensuring that an effective administration service is provided:

The role will provide administrative support across our Wandsworth CAMHS service, with a primary focus on the front door, single point of access for all referrals to the service as well as supporting the smooth running of the outpatient CAMHS Reception.

You will be expected to open referrals, answer phones and emails in a professional and responsive manner to represent the service/service.

Occasional minute taking may also be necessary

The successful candidate will have previous experience of administration roles within an NHS Trust setting, you must also be flexible and able to work under pressure, possess excellent organisational skills, communication and interpersonal skills, together with the ability to prioritise a busy workload.

Hybrid working will be considered with minimum 4 days onsite

Wandsworth CAMHS

Clinical base: Trinity Building, Springfield University Hospital, 15 Springfield Dr, London

Office base: Newton Building First Floor

The post-holder will be a key member of the CAMHS team and will be responsible for the day-to-day administrative & clerical support to team members in the service. The post-holder will assist in the maintenance of an office management system, which provides effective communication to team members and others as appropriate. The post-holder will often be the first point of contact for members of the general public and referrers who wish to make enquiries. It is an essential requirement of the post that the post-holder demonstrates outstanding verbal and written

communication skills and has a proven ability to establish and maintain professional and respectful relationships with others, sometimes in challenging circumstances. On occasions the post-holder may be asked to provide cover for absences and sickness for other colleagues, which may require working in other parts of the service line including the multi-team occupied outpatient CAMHS Clinic.

Unless expressly stated in the job advert this role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together.We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

To be responsible for the efficient and conscientious management of the clinic’s appointments’ diary.

To ensure that all correspondence and documents are accurately and efficiently typed and dispatched, according to priority, including accurate and efficient copy and audio typing of reports, assessments, case notes, letters, minutes of meetings and other confidential material.

To answer telephone calls from clients, relatives, health professionals and other bodies sensitively and politely, ensuring all messages are passed to the appropriate person in a timely and effective manner.

To receive clients and other visitors to the clinic, ensuring that parents and children are dealt with tactfully and with sensitivity and patience, assisting them as appropriate.

To photocopy, scan and fax information, distributing and filing as appropriate.

To sort incoming mail, date stamp and distribute as appropriate.

To extract information for third parties as appropriate.

To take notes at meetings, type up and circulate these as required.

To arrange meetings as necessary ensuring that all relevant professionals involved with the client’s care are invited.

To assist in the smooth running of weekly clinics.

To maintain waiting lists and provide Information Management with timely monthly returns.

To contribute to the development and maintenance of administrative procedures.

Use of Artificial Intelligence (AI) in job applications

If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form.

Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure.

Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role.

Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience.

This advert closes on Tuesday 21 Jul 2026

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