Field Service Engineer CA


Company:	Acorn Stairlifts UK
Salary:	£33,700 - £36,800
Hours:	Full-time
Location:	Carlisle, CA1 1AF
Working pattern:	On-site
Job type:	Permanent
Posting date:	14 Jul 2026
Closing date:	13 Aug 2026

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Summary

We are currently looking for a Field Service Engineer to join our UK Service Department covering the Carlisle area.

*** MUST BE BASED IN THE CA POSTCODE AREA ***

Salary: £33,700 - £36,800 P/A (OTE £44,000 +)

Working Hours: Monday - Friday, 8am - 4:30pm. (1 in 3 weekends or 1 in 4 weekends - Contractual).

The role consists of:

Travelling on a daily basis to our customer homes to service and repair Acorn Stairlifts.

May include multiple overnight stays per week.

Diagnosing, and providing hands on troubleshooting, service, and repairs to existing Stairlifts within the field

Meeting all target and deadlines in a professional and timely manner.

Provide high levels of customer service - ensure satisfaction and implement any necessary corrective actions, with the assistance of management.

Carrying out the product update and safety checks in a safe manner

To communicate effectively with external customers, and provide customer feedback.

What do we offer?

Full training provided

Company van

Paid from leaving home time until your come back home time

Must be able to display the Acorn Values

OUR VALUES

Quality of the products we make and sell and the service we provide

Unity Working together as one team

Integrity Acting responsibly and honestly to deliver on our promises

Caring About our customers, each other and the wider community

Ambition Taking Pride in all we do and striving to improve

Acorn Achievers:

We run a monthly incentive scheme to recognize employees that go over and above their job duties by rewarding them with a first prize of £100 vouchers and two runner ups of £50 vouchers each.

Recommend a friend scheme:

Do you want to recommend us a friend to work with us? Do it and you can earn up to £100 if your friend is finally offered a position to join Acorn!

Please, apply now if you want to be considered for this role.

All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.

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