AI Agent Builder & Automation Specialist


Company:	The Big Phone Store
Salary:	£28,000 - £38,000
Hours:	Full-time
Location:	Wolverhampton, WV11 3SF
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	10 Jul 2026
Closing date:	9 Aug 2026

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Summary

£28,000 - £38,000 DOE | Full Time | Onsite | Wolverhampton | UK Applications Only

The Big Phone Store is one of the UK's leading refurbished technology retailers and an award-winning employer recognised for customer service, workplace culture, sustainability, growth and innovation.

Artificial Intelligence is becoming a core part of how we operate, and we're looking for an ambitious AI Agent Builder & Automation Specialist to join our growing AI team.

This role is perfect for someone who loves technology, enjoys solving problems and gets excited about finding smarter ways of working.

You'll help build AI agents, automate business processes, improve workflows and support teams across the business. From customer service and recruitment to ecommerce, marketing and operations, you'll identify opportunities where AI can save time, increase efficiency and improve results.

We're not looking for a researcher or academic.

We're looking for someone who enjoys building things, testing ideas and using AI to solve real business problems.

Key Responsibilities:

• Build and maintain AI agents for different departments

• Identify opportunities to automate manual processes

• Create workflows that improve efficiency and productivity

• Support teams with AI tools and automation solutions

• Research and test emerging AI technologies

• Develop internal AI tools and solutions

• Connect systems and platforms through automation

• Monitor performance and improve existing workflows

• Create documentation and best-practice guides

• Help drive AI adoption across the business

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