Concierge/Security Officer


Company:	Chetham’s School of Music
Salary:	£27,635.62
Hours:	Full-time
Location:	Manchester, M3 1SB
Working pattern:	On-site
Job type:	Permanent
Posting date:	9 Jul 2026
Closing date:	7 Aug 2026

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Summary

Security at Chetham’s is a 24-hour, 7 days a week operation.

To provide a general security service within the premises and grounds.

To provide at all times a courteous and professional concierge-type service to visitors, students and staff and the general public, both face to face and when dealing with telephone enquiries.

Main Responsibilities and Duties:

1) To work as a Security Officer on the shift rota, undertaking the provision of general security to the School, Library and Stoller Hall premises and grounds throughout the year recording and logging all patrols

2) Provide a courteous and professional comprehensive service to staff and students at Chetham’s, Visitors, Contractors and the general public, providing assistance, directions, help and accurate advice

3) Control the main entrance and manage access to the School at all times

4) Operate and monitor the vehicle barrier and parking on the School Yard and Walkers Croft

5) Issue passes to contractors

6) Management and issuing of keys

7) Accurately complete the Security email, diary and handover logs

8) Manage the receipt and transfer of messages when Reception is closed

9) Patrol the external and internal buildings and grounds as instructed and record the procedures using an electronic recording device

10) Open up and lock up buildings as directed

11) Produce accurate reports of maintenance issues identified on patrol of the buildings and grounds

12) Manage the switchboard out of office hours

13) Monitor the CCTV system

14) Operate the emergency fire and intruder alarms including setting and un-setting alarms as necessary, assisting in investigating reasons for alarm activations and informing staff of issues

15) To be the first point of contact with the emergency services when on duty

16) Record the weekly and ad hoc checks of the fire alarm stay put alarm checks, including the weekly checking of Refuge Position systems and Disabled Service alarms

17) Remain calm and courteous when dealing with difficult people

18) Use initiative and take responsibility in the absence of School management, particularly with regard to scheduled and unscheduled activities

19) Provide emergency cover at short notice

20) Comply with all health and safety procedures

21) Undertake all training as required by the School

22) Carry out any other duties as reasonably required by the School

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