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Support Worker

Company:Acuity Care Group
Salary:£12.71 - £12.71
Hours:Part-time
Location:Billingham, TS23 4AJ
Job type:Permanent
Posting date:8 Jul 2026
Closing date:6 Aug 2026
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Summary

Support Worker

Pay Rate: £12.71 per hour

Contract: 24 Hours per Week

Shift Pattern: Days (07:00–19:00) and Nights (19:00–07:00)

We are seeking a caring and reliable Support Worker to support a friendly and independent 31-year-old gentleman with complex care needs in his own home.This rewarding role involves providing person-centred care, promoting independence, and supporting him to enjoy the activities he loves, including football, gaming, shopping, and accessing the local community.

Responsibilities include tracheostomy care and suctioning, ventilation support, PEG care and feeding assistance, nebuliser administration, cough assist therapy, personal care, and moving and handling, including the use of a hoist. You will also support daily living activities and community access.Our client has full mental capacity and is actively involved in decisions regarding his care and lifestyle.Due to his tracheostomy and ventilator, he may communicate verbally, through lip reading, writing, or using his phone, so patience, adaptability, and effective communication skills are essential.

Experience & Skills of a Support Worker:

  • Compassionate and patient individuals
  • Commitment to high-quality, person-centred care
  • Ability to promote independence and choice.
  • Effective communication skills
  • Reliability and flexibility
  • Complex care experience is desirable but not essential, as full training will be provided.

Benefits:

  • Westfield Rewards– enjoy exclusive discounts with over 1,000 well‑known retailers, restaurants, and travel brands.
  • Westfield Health Cash Plan– includes 24/7 GP access and cashback on everyday health expenses.
  • Employee Assistance Programme (EAP) – confidential support for wellbeing, financial advice, and personal relationships
  • Blue Light Card– access to fantastic discounts and free or reduced‑price event tickets.
  • Acuity Academy– ongoing training, recognised qualifications, and continuous professional development
  • Career Progression– clear opportunities to gain experience and advance within the organisation.

Refer a Friend Scheme– earn up to £500 for successful referrals

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