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Sales and Customer Service Administrator

Company:Allstaff
Salary:Not specified
Hours:Full-time
Location:Paisley, PA1 1BN
Working pattern:On-site
Job type:Permanent
Posting date:6 Jul 2026
Closing date:5 Aug 2026
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Summary

Allstaff Office Division are delighted to bring to the market the role of Sales & Customer Service Administrator for well established company based near Renfrew.

Job Overview

Working in a busy team environment you will assist in the smooth running of a busy sales and customer service department primarily within the export area of the team. The ideal candidate will have previous experience of working within a Customer Service role coupled with excellent communication and listening skills.

You will be required to take responsibility for your workload and ensure all activities are carried out efficiently to provide a first-class service to all our customers.

Main Duties

Call handling from existing clients, inbound and outbound

Processing and confirming customer orders

Resolving customer queries

Build and maintain strong customer relationships

Work closely with internal departments to ensure customer delivery targets are met and maintained

Arrange shipments to countries all over the world

Prepare and provide documents to customers in accordance with the terms of shipments

Complete customs procedures, and work with appointed routed agents and company operated services

Monitor orders from point of receipt through to delivery

Provide ad hoc cover for the supervisor during absences; this role does not carry supervisory responsibility

Hours of work are 8.30am-5 pm Monday to Thursday and 8.30am-4.00pm Friday (45 min break)

Allstaff is operating as an Employment Agency for the supply of Permanent and Contract staff employed directly by the hirer. By sending your CV you are consenting to Allstaff processing your personal data for the purposes of providing work finding services, including processing using AI & software solution providers and back-office support.

ALLSTAFFPRO

Job Types: Permanent, Full-time

Benefits:

On-site parking

Work Location: In person

Location: Renfrew, Renfrewshire

Apply for this job

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