Receptionist
PPHE Hotel Group - City of London, London
£13.50 to £13.50 an hour
PermanentFull time
We're launching something special at art'otel Hoxton, a bold, design led flexible workspace designed for ambitious businesses, founders and creatives who want more than just a desk. We're looking for a friendly, proactive and hospitality-focused Receptionist to be the face of One Rivington. As the first point of contact for members, visitors and guests, you will create a welcoming, professional and seamless experience while supporting the day-to-day operations of our workspace. Key Responsibilities: Deliver an exceptional front-of-house experience, standing to acknowledge guests, greeting proactively and remaining approachable at all times. Manage visitor access, post, deliveries, meeting room bookings and member enquiries. Manage the workspace sales inbox, responding promptly to meeting room and day pass enquiries and logging leads within the CRM. Support the Community Manager with meeting room and day pass bookings, member onboarding, access cards, welcome packs and inductions. Prepare meeting rooms ahead of bookings, including room set-up, AV requirements, refreshments and coordination of catering and housekeeping services. Take ownership of member requests and issues, ensuring timely resolution and consistent follow-through. Maintain immaculate presentation standards across reception and communal areas, anticipating member needs and reporting maintenance concerns. Support community events and engagement activities while acting as a brand ambassador for One Rivington and art'otel. Create positive, memorable experiences through every interaction. Our Benefits: Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! Heavily discounted hotel rates in Europe F&B discounts at our restaurants and bars (for your whole party) Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training What we're looking for: Previous experience in hospitality, reception, customer service, coworking or hotel operations. Excellent communication and organisational skills. Strong attention to detail and a proactive approach. A genuine passion for delivering outstanding customer service and building positive relationships. The ability to remain calm, professional and solutions-focused in a fast-paced environment. If you enjoy creating memorable experiences, take pride in maintaining exceptional standards, and thrive in a people-focused environment, we'd love to hear from you.
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Assistant Financial Controller
PPHE Hotel Group - City of London, London
PermanentFull time
Assistant Financial Controller - art'otel London Battersea Power Station If you're from a Finance background in hotels and looking for a defining step in your career, this role could be for you! We are recruiting for an Assistant Financial Controller for our first art'otel in London! A premium lifestyle hotel situated next to the new, iconic, Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea Power Station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops, and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station. The Assistant Financial Controller role will be working in one of our most exciting hotels in London. As our Assistant Financial Controller, you will… Prepare of all monthly management accounts, journal postings, accruals, prepayments, and monthly reports Responsible for uploading financial information into SUN, SAP, and Board, ensuring consistency across all systems Approval & Finalisation of monthly Balance Sheet and Intercompany reconciliations, investigating and correcting any variances Finalise VAT submissions and submit to HMRC in a timely manner Intercompany reconciliations and management accounts Manage intercompany loans and movement Identify opportunities to improve the efficiency and effectiveness of existing processes and procedures Engage in active collaboration within the finance community to identify opportunities for process improvements and best ways of working Support the development and implementation of group-wide finance system & process change projects Provide support for internal and external auditors Responsible for driving compliance of all Accounting and Financial Controls Ensure the accuracy of hotel ledgers and compliance with the accounting practices and procedures as required by corporate policies and procedures, and generally accepted accounting practices Ensure that all legal responsibilities are followed with regards to VAT, filing and retention of records etc. Why join us as our Assistant Financial Controller? Start with 30 days of holiday per year - including bank holidays, increasing with years of service Great work-life balance Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Benefit Hub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Company pension plan Access to 40% of your pay before payday! Ride to Work Scheme & free local cycling lessons Free dry cleaning for work uniform Two free meals per day Award-winning training Annual Staff parties and events If you share passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for discovering the fun in life. Be bold. Be creative. Be original.
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PR & Marketing Executive
PPHE Hotel Group - London, London
PermanentFull time
Are you a growing PR & Marketing professional with a passion for brands, storytelling and hospitality? We're looking for a PR & Marketing Executive to join our UK team at PPHE Hotel Group, supporting some of the most exciting hotel, restaurant and lifestyle brands. The Role: Working closely with the Head of PR & Marketing - Lifestyle Hotels UK, you'll play a key role in coordinating and delivering our UK wide marketing and public relations activity, with a primary focus for Holmes Hotel in Marylebone and its restaurant Kitchen at Holmes. From day-to-day administration to media and influencer relations, digital, social, partnerships and on property initiatives, you'll help bring strategies to life across multiple channels and audiences, but most importantly be the face of marketing at Holmes Hotel on the iconic Chiltern Street. Our benefits: 30 days of holiday per year - including bank holidays, increasing with years of service Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Benefit Hub - Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas. Two free meals per day Free financial & mortgage advice 24/7 employee assistance programme Access to 40% of your pay before payday through Wagestream Vitality at work scheme, with great gym discounts and more Free dry cleaning for work attire Travel season ticket loan, Ride to Work Scheme Annual team member parties and events Company pension plan Key PR & Marketing Executive Job responsibilities: Coordinate day to day hotel and sales marketing activity i.e collateral, presentations, initiatives and digital updates Support in setting annual goals, tracking progress and presenting results Help maintain and deliver the region's rolling 90 day PR & Marketing plans Track, communicate and report on PR & Marketing performance and activity Respond to and coordinate influencer, media stay and filming enquiries Support photoshoots, filming and content creation across hotels, restaurants and bars Provide ideas and content for all channels, including social media, blogs, magazines. Manage and update imagery on ICE Portal, shared drives and all relevant platforms Update and audit Holmes Hotel website Participate in partner meetings and communicate regional messaging to key stakeholders Work with the wider Marketing Team to ensure activity aligns with brand strategy/standards Collaborate with the Restaurant & Bars Marketing Team and Digital Experience team on initiatives Provide ad hoc support to hotels and regional teams as needed What we'd like to see from you: Previous experience in PR, marketing or communications (ideally within hospitality, lifestyle or consumer brands) Strong organisational skills with the ability to manage multiple projects simultaneously A confident communicator Creative, proactive and full of ideas, with a keen eye for detail If you're ready to help drive consistent and effective communications across a diverse brand portfolio, apply now!
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Room Attendant
PPHE Hotel Group - London, London
£12.71 to £15.02 an hour
ContractFull time
Room Attendant - art'otel Hoxton We are recruiting for a Room Attendant for one of the coolest hotels in Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident has hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants. As our Room Attendant, you will receive: Salary: From £12.71 per hour, rising to £14.02 when productivity targets are met. Earn up to £15.02 per hour when you are trained to check your own rooms. Additional productivity bonus: Earn £10 for every room cleaned above your daily target. 30 days of holiday per year - including bank holidays, increasing with years of service. Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends). 50% F&B discount at our restaurants and bars (for your whole party). Two free meals per day - including days off if you wish to come in! Access to 40% of your pay before payday through Wagestream! Recommend a Friend scheme - £750 BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas. Vitality at work scheme with great gym discounts & more. Ride to Work Scheme & free local cycling lessons. Travel season ticket loans * 24/7 access to our Employee Assistance Programme. Rotas published at least two weeks in advance (if applicable). Departmental productivity and service incentive schemes * Uniforms provided (if applicable) & free dry cleaning. Annual Staff parties and events. Company pension plan & award-winning training. key Job Responsibilities: Be responsible for cleaning our guests' rooms at a high standard. Have a passion for cleanliness and an eye for detail. Work and multi-task in a fast-paced environment. Listen to the needs of guests and other team members and adapt to meet them. Have a courteous and professional attitude with guests and team members. Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. If you share passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original.
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Groups Administration Executive
PPHE Hotel Group - London, London
PermanentFull time
Join the Sales team behind London's most creative and lifestyle-driven hotels. As a Groups Administration Executive, you'll play a key role in delivering exceptional group experiences across art'otel Hoxton, art'otel Battersea Power Station and Holmes Hotel. From managing bookings and coordinating with hotel teams to ensuring every detail is flawlessly executed, you'll be at the heart of creating seamless guest journeys and building lasting client relationships. Key Responsibilities: Take full ownership of contracted group bookings from handover through to post-departure billing and reconciliation. Create, manage, and maintain group blocks in Opera Deliver exceptional service to clients throughout the planning, in-house, and post-departure stages Prepare and present accurate Group Resumes, ensuring all operational teams have the information required Liaise closely with Sales, Revenue, Operations, Finance, and Commission teams to coordinate group requirements, changes, and billing processes. Manage group-related correspondence, in line with brand standards. Monitor room inventory and contractual obligations to ensure group allocations are managed effectively. Identify and communicate upselling opportunities, including meetings and events, food and beverage offerings, suite upgrades, porterage, and other hotel services. Produce group addendums and manage amendments to contracted bookings following handover from the Sales team. Ensure accurate group billing, reporting, invoicing, commission processing, and payment reconciliation. Prioritise workload effectively, managing multiple groups across different hotels Communicate professionally and effectively with clients, guests, colleagues, and stakeholders, contributing to a positive guest experience Benefits: Work from home 1 day per week 30 days of holiday per year - incl. bank holidays, increasing with years of service Discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Benefit Hub - Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas. Two free meals per day Free financial & mortgage advice 24/7 employee assistance programme Access to 40% of your pay before payday through Wagestream Vitality at work scheme, with great gym discounts and more Free dry cleaning for workwear Travel season ticket loan, Ride to Work Scheme If you're highly organised, detail-oriented and passionate about delivering outstanding service, we'd love to hear from you. In return, you'll join a dynamic and supportive team, enjoy excellent benefits, and have the opportunity to grow your career with one of the most exciting hospitality brands in London. Apply today and help bring unforgettable group experiences to life.
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Night Manager
PPHE Hotel Group - London, London
PermanentFull time
Night Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 guestrooms Park Plaza London Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. As a Night Manager, you will receive: Salary: £ 32706.00 per annum plus incentive Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training We are looking for a Night Manager who: Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions Ensures guests' needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members Be proficient with Microsoft Office and have excellent knowledge of Opera Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8am to 8pm) Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care With previous experience as a Night Manager in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
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Engineering Team Leader
PPHE Hotel Group - London, London
PermanentFull time
Engineering Team Leader - Park Plaza County Hall At Park Plaza, authenticity is at the heart of everything we do. Whether it is a quick repair or planned maintenance, being an Engineering Team Leader is more than just doing maintenance and audits, it is also about creating a memorable guest experience for our guests through our beautifully maintained hotels. As our Engineering Team Leader, you will receive: Salary: Competitive Salary + Excellent Benefits Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) 30 days of holiday per year - including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training The Ideal candidate: Share's our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care Has previous experience as a Senior Assistant Engineer or Engineering Supervisor/Team Leader in a hotel or similar setting PPM Knowledge Strong communication, organisation and prioritisation skills Positive attitude, ownership and attention to detail Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
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Pizza Chef
PPHE Hotel Group - London, London
£14.02 to £17.50 an hour
PermanentFull time
Pizza Chef job vacancy for TOZI Pizzeria & Cicchetti Bar TOZI Pizzeria and Cicchetti Bar at art'otel Battersea Power Station Hotel, we take you on an unforgettable journey through the heart of Italy, blending the finest Italian produce, time-honoured Venetian casual dining traditions, and the charming drama of European grand cafes. Our menus cater to every moment of the day, making each experience a symphony of flavours and emotions. Seeking an extraordinary Pizza Chef, an epitome of ambition and dedication, driven to deliver service that leaves hearts aflutter. If you possess the finesse homed in bustling high-volume eateries and thrive in the whirlwind of a fast-paced environment, where dreams become reality and memories are etched in gold, then this is your calling. As our Pizza Chef, you will receive: Salary: It is anticipated you will receive from £14.02 (minimum contracted rate) to £17.50 (rate inclusive of TRONC) per hour worked - inclusive of an independently administered TRONC allowance Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) 30 days of holiday per year - including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training Your journey so far … We are looking for a Pizza Chef that has a passion and skill set for exceptional quality food. Ideally you will have experience working in high volume kitchens and will be comfortable working in a fast-paced environment while delivering memorable plates of food. We want art'otel to be the most talked about Hotels in London. As our Pizza Chef, we want you to bring a WOW factor and deliver some Instagramable moments. You will be very passionate and treat everything you do as a piece of art. If you share passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original.
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Assistant Back of House Manager
PPHE Hotel Group - London, London
PermanentFull time
Assistant Back of House Manager - Park Plaza Riverbank At Park Plaza, authenticity is at the heart of everything we do. We now have an exciting opportunity for an Assistant Back of House Manager with a passion for delivering consistent, high-quality work. You'll be a natural leader who inspires your team to achieve the highest standards. As our Assistant Back of House Manager, you will be responsible for overseeing the smooth and effective operation of all back-of-house areas, ensuring they are delivered to the highest standards in line with hotel and departmental expectations. You'll manage kitchen operations, stock control, and equipment procurement, while maintaining full compliance with health and safety policies and reporting any maintenance issues to your line manager. What you'll receive: Competitive salary + Excellent Benefits Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training Your Key Responsibilities as our Assistant Back of House Manager: Lead and supervise daily back-of-house operations across all kitchens. Train and develop team members to deliver consistent, high-quality service. Monitor and maintain stock levels of equipment and supplies. Liaise with internal departments and external suppliers to ensure operational needs are met. Conduct regular quality checks and audits of BOH areas and staff uniforms. Manage equipment procurement and ensure compliance with health & safety regulations. Support onboarding and training for new starters, ensuring timely reviews. Maintain accurate rotas and payroll records aligned with business needs. Implement cost-efficient initiatives and monitor departmental expenditure. Ensure compliance with pest control, waste management, and chemical safety procedures. What we're looking for: A strong relationship builder who keeps operations running smoothly. A team player who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Previous experience as a Back of House Supervisor in a hotel or restaurant. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
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Degree Apprentice
PPHE Hotel Group - London, London
£12.71 to £12.71 an hour
PermanentFull time
Ready to launch your hospitality career with a global leader? Starting January 2027 Join PPHE Hotel Group, an award-winning international hospitality group. We're creators of exceptional guest experiences, and we want you to create your future with us. This fully funded Degree Apprenticeship offers the perfect blend of academic learning and hands-on experience in luxury hotels. Over three years, you'll complete a BA (Hons) in Applied Hospitality Management and achieve a Level 6 Chartered Manager Apprenticeship, all while working in one of London's most iconic hotels. This is a Degree Apprenticeship in a hospitality business, so will involve shift work including weekends and evenings. There is also the opportunity to earn service charge and other incentives on top of your salary. What's in it for you? Salary of £12.71 per hour, based on a 40 hour week Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training What you'll do: 1 year in the Front Office department 1 year in the Food & Beverage department One day per week spent studying with Gloucester University, study days will be held within London based venues In your first 2 years, you'll gain a more rounded knowledge of the hotel operations In your final year, you will pick a specialism in one of these areas, which you will continue in your role to develop your supervisory/managerial skills for the final year of your programme. This is your chance to develop your knowledge and practical skills, guided by a team of outstanding professionals who are committed to building confident team leaders. Apply today and take the first step towards an exciting career in hospitality!
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