Receptionist
| Company: | PPHE Hotel Group |
|---|---|
| Salary: | £13.50 to £13.50 an hour |
| Hours: | Full-time |
| Location: | City of London, EC1V 1JT |
| Job type: | Permanent |
| Posting date: | 23 Oct 2026 |
| Closing date: | 22 Nov 2026 |
Summary
We're launching something special at art'otel Hoxton, a bold, design led
flexible workspace designed for ambitious businesses, founders and creatives who want more than just a desk.
We're looking for a friendly, proactive and hospitality-focusedReceptionist to be the face of
One Rivington. As the first point of contact for members, visitors and guests, you will create a welcoming, professional and seamless experience while supporting the day-to-day operations of our workspace.
Key Responsibilities:
- Deliver an exceptional front-of-house experience, standing to acknowledge guests, greeting proactively and remaining approachable at all times.
- Manage visitor access, post, deliveries, meeting room bookings and member enquiries.
- Manage the workspace sales inbox, responding promptly to meeting room and day pass enquiries and logging leads within the CRM.
- Support the Community Manager with meeting room and day pass bookings, member onboarding, access cards, welcome packs and inductions.
- Prepare meeting rooms ahead of bookings, including room set-up, AV requirements, refreshments and coordination of catering and housekeeping services.
- Take ownership of member requests and issues, ensuring timely resolution and consistent follow-through.
- Maintain immaculate presentation standards across reception and communal areas, anticipating member needs and reporting maintenance concerns.
- Support community events and engagement activities while acting as a brand ambassador for One Rivington and art'otel.
- Create positive, memorable experiences through every interaction.
Our Benefits:
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
- Heavily discounted hotel rates in Europe
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
What we're looking for:
- Previous experience in hospitality, reception, customer service, coworking or hotel operations.
- Excellent communication and organisational skills.
- Strong attention to detail and a proactive approach.
- A genuine passion for delivering outstanding customer service and building positive relationships.
- The ability to remain calm, professional and solutions-focused in a fast-paced environment.