Room Attendant
PPHE Hotel Group - London, London
£12.71 to £15.02 an hour
ContractFull time
Room Attendant At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest's rooms or public areas, they keep everything clean and pristine. Join us as a Room Attendant and we will give you the training and support to succeed. As our Room Attendant, you will receive: Salary: From £12.71 per hour, rising to £14.02 when productivity targets are met. Earn up to £15.02 per hour when you are trained to check your own rooms. Additional productivity bonus: Earn £10 for every room cleaned above your daily target. Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends) Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! F&B discounts at our restaurants and bars (for your whole party) Two free meals per day - including days off if you wish to come in! Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons. 24/7 employee assistance programme Rota given 2 weeks in advance. Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training The ideal candidate for the Room Attendant role will: Be responsible for cleaning our guests' rooms at a high standard. Have a passion for cleanliness and an eye for detail. Work and multi-task in a fast-paced environment. Listen to the needs of guests and other team members and adapt to meet them. Have a courteous and professional attitude with guests and team members. Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
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Reception Manager
PPHE Hotel Group - London, London
£38,000 to £38,000 a year
PermanentFull time
Reception Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guest bedrooms at Park Plaza Westminster Hotel, you will do more than just welcome our guests. As our Reception Manager you will be responsible to assist the Front Office Manager in all Front Office duties. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can-do approach who leads from the front to ensure the Reception Team delivers a memorable experience for every guest. As a Reception Manager you will receive: Salary: Highly competitive plus incentive Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day including days off if you wish to come in! Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training We are looking for a Reception Manager who: Has excellent detailed knowledge of Front Office operations Ensures guests' needs are satisfactorily met Plays a hands-on role leading by example, and taking opportunities to motivate, train and inspire the front office team members Is proficient with Microsoft Office and excellent knowledge of Opera Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care Has previous experience as a Duty Manager, Reception Manager or similar role in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
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Room Attendant
PPHE Hotel Group - London, London
£12.71 to £15.02 an hour
PermanentFull time
Room Attendant At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest's rooms or public areas, they keep everything clean and pristine. Join us as a Room Attendant and we will give you the training and support to succeed. As our Room Attendant, you will receive: Salary: From £12.71 per hour, rising to £14.02 when productivity targets are met. Earn up to £15.02 per hour when you are trained to check your own rooms. Additional productivity bonus: Earn £10 for every room cleaned above your daily target. Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends) Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! F&B discounts at our restaurants and bars (for your whole party) Two free meals per day - including days off if you wish to come in! Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons. 24/7 employee assistance programme Rota given 2 weeks in advance. Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training The ideal candidate for the Room Attendant role will: Be responsible for cleaning our guests' rooms at a high standard. Have a passion for cleanliness and an eye for detail. Work and multi-task in a fast-paced environment. Listen to the needs of guests and other team members and adapt to meet them. Have a courteous and professional attitude with guests and team members. Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
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Restaurant Host/Hostess
PPHE Hotel Group - London, London
£13.54 to £16 an hour
PermanentFull time
Restaurant Host/Hostess Be part of something extraordinary - Join the opening team behind our stunning Solaya We're on the lookout for a passionate and driven Host/Hostess to join the team of what's set to become one of Hoxton's most talked-about culinary destinations in 2025. Located on the 25th floor of the stunning art'otel London Hoxton, this new restaurant led by Michelin-Starred Chef Kenny Atkinson features a 70-cover dining space and a 110-cover cocktail bar, offering breathtaking 360° panoramic views of London's skyline. The menu celebrates the vibrant flavours of Southern French and Mediterranean cuisine - sunshine food for the soul. As our Host/Hostess, you will receive: Salary: £13.54 per hour plus tronc - Up to £16/hour inclusive of tronc Subsidised Travel arrangements after mid-night Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends) 50% F&B discount at our restaurants and bars (for your whole party) Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day - including days off if you wish to come in! Access to 40% of your pay before payday through Wagestream! Recommend a Friend scheme - £750 BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas. Vitality at work scheme with great gym discounts & more Ride to Work Scheme & free local cycling lessons Travel season ticket loans (if applicable) 24/7 access to our Employee Assistance Programme Rotas published at least two weeks in advance (if applicable) Uniforms provided (if applicable) & free dry cleaning Annual Staff parties and events Company pension plan & award-winning training As our Host/Hostess, you will: Take pride in exceeding guests' expectations and be able to anticipate guests' needs and deliver a memorable experience Be a passionate and highly motivated Team player with the ability to inspire your team Welcome guests in a warm and friendly manner. Fully flexible to work in shifts on a Rota basis Escort customers to their assigned tables in the dining and bar areas Ensure our Breakfast, lunch and Dinner services run smoothly, delivering memorable experiences Manage bookings and know about reservation systems such as Open Table, SevenRooms, etc. If you share a passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original.
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Restaurant Floor Manager
PPHE Hotel Group - London, London
£30,326 to £40,000 a year
PermanentFull time
Restaurant and Bar Floor Manager job opening for Chino Latino At Park Plaza, first-class service and delicious food and drink are every bit as important to the hotel experience as a great night's sleep in a stylish location is. That is why your contribution as a Floor Manager is so important. Seeking an extraordinary Restaurant and Bar Floor Manager, an epitome of ambition and dedication, driven to deliver service that leaves hearts aflutter. You will be dedicated and passionate about leading the team by example at Chino Latino Restaurant. Chino Latino, the award-winning Pan-Asian South Bank London Restaurant is located at Park Plaza Riverbank London Hotel near Vauxhall Station. Our Pan-Asian food is served to share and dishes are brought steadily to the table creating an informal yet sophisticated style of eating and drinking - the best way to enjoy the taste sensation that is Chino Latino. Benefits of working for us as our Floor Manager: Salary: £30,326 per annum - Up to £40,000/annum (rate inclusive of Tronc) Subsidised Travel arrangements after midnight Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends) 50% F&B discount at our restaurants and bars (for your whole party) Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day - including days off if you wish to come in! Access to 40% of your pay before payday through Wagestream! Recommend a Friend scheme - £750 BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas. Vitality at work scheme with great gym discounts & more Ride to Work Scheme & free local cycling lessons Travel season ticket loans (if applicable) 24/7 access to our Employee Assistance Programme Rotas published at least two weeks in advance (if applicable) Uniforms provided (if applicable) & free dry cleaning Annual Staff parties and events Company pension plan & award-winning training As our Floor Manager, you will: Have experience managing a large team in a high-performance operation Be a passionate and highly motivated Leader with the ability to inspire your team Lead by example, enthusing your team by sharing your passion for brilliant food & drink and outstanding customer service. Have experience building productive relationships with colleagues within Chino Latino and across other departments, looking for ways to enhance the guest experience and business performance Have previous experience as an Floor Manager or Senior F&B Supervisor/Team Leader in a hotel's restaurant and bar. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
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Room Attendant
PPHE Hotel Group - London, London
£12.71 to £15.02 an hour
ContractFull time
Join us as a Room Attendant and help create a welcoming and comfortable stay for every guest by maintaining the highest standards of cleanliness, presentation and service at Park Plaza. We will provide the training, guidance and support you need to grow and succeed in your career. Park Plaza is an upper upscale, contemporary hotel brand where modern city-centre hotels and authentic service come together to create memorable moments. Your Benefits: Salary: From £12.71 per hour, rising to £14.02 per hour when productivity targets are met. Earn up to £15.02 per hour when trained to check your own rooms. Additional productivity bonus: Earn £10 for every room cleaned above your daily target. Start with 30 days holiday per year (pro-rata) - incl. bank holidays Two free meals per day Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends. Recommend a friend bonus - up to £750 Vitality at work - health & wellbeing platform, incl. great gym discounts. 24/7 access to our Employee Assistance Programme Ride to Work Scheme BenefitHub - Discounted prices at hundreds of major retailers Free uniform dry cleaning Rotas published at least two weeks in advance (if applicable) Extensive career development programmes And more... Key Responsibilities as our Room Attendant: Clean and service guest rooms to the highest standards, ensuring they are ready on time and meet brand expectations. Replenish linen, towels and guest amenities while maintaining a clean, organised and well-stocked housekeeping trolley. Respond promptly to guest requests and work closely with other departments to deliver excellent service. Report maintenance issues, lost property and safety concerns in line with hotel procedures. Handle guests' belongings with care and professionalism while following all housekeeping standards and procedures. Use cleaning equipment and chemicals safely while maintaining the highest standards of cleanliness, hygiene and presentation. About You: We are looking for a Room Attendant who takes pride in creating exceptional guest experiences and will: Have previous housekeeping or cleaning experience, ideally within a hotel environment, although full training will be provided. Have strong attention to detail and take pride in maintaining high cleanliness standards. Be organised and able to work efficiently in a fast-paced environment. Have a positive, guest-focused approach and communicate confidently with guests and colleagues. Be reliable, flexible and committed to delivering excellent service while sharing our values of Trust, Respect, Teamwork, Enthusiasm, Commitment and Care. Full Right to Work in the UK required We have multiple opportunities across all our London Hotels: Park Plaza Westminster Bridge Park Plaza County Hall Park Plaza London Waterloo Park Plaza Riverbank Park Plaza Park Royal art'otel London Battersea Power Station art'otel London Hoxton At Park Plaza, individuality is valued, development is encouraged and authentic service comes naturally. We celebrate diversity, champion inclusion and provide equal opportunities for all, welcoming applications from every background. Park Plaza. Be part of it.
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Receptionist
PPHE Hotel Group - City of London, London
£13.50 to £13.50 an hour
PermanentFull time
We're launching something special at art'otel Hoxton, a bold, design led flexible workspace designed for ambitious businesses, founders and creatives who want more than just a desk. We're looking for a friendly, proactive and hospitality-focused Receptionist to be the face of One Rivington. As the first point of contact for members, visitors and guests, you will create a welcoming, professional and seamless experience while supporting the day-to-day operations of our workspace. Key Responsibilities: Deliver an exceptional front-of-house experience, standing to acknowledge guests, greeting proactively and remaining approachable at all times. Manage visitor access, post, deliveries, meeting room bookings and member enquiries. Manage the workspace sales inbox, responding promptly to meeting room and day pass enquiries and logging leads within the CRM. Support the Community Manager with meeting room and day pass bookings, member onboarding, access cards, welcome packs and inductions. Prepare meeting rooms ahead of bookings, including room set-up, AV requirements, refreshments and coordination of catering and housekeeping services. Take ownership of member requests and issues, ensuring timely resolution and consistent follow-through. Maintain immaculate presentation standards across reception and communal areas, anticipating member needs and reporting maintenance concerns. Support community events and engagement activities while acting as a brand ambassador for One Rivington and art'otel. Create positive, memorable experiences through every interaction. Our Benefits: Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! Heavily discounted hotel rates in Europe F&B discounts at our restaurants and bars (for your whole party) Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training What we're looking for: Previous experience in hospitality, reception, customer service, coworking or hotel operations. Excellent communication and organisational skills. Strong attention to detail and a proactive approach. A genuine passion for delivering outstanding customer service and building positive relationships. The ability to remain calm, professional and solutions-focused in a fast-paced environment. If you enjoy creating memorable experiences, take pride in maintaining exceptional standards, and thrive in a people-focused environment, we'd love to hear from you.
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PR & Marketing Executive
PPHE Hotel Group - London, London
PermanentFull time
Are you a growing PR & Marketing professional with a passion for brands, storytelling and hospitality? We're looking for a PR & Marketing Executive to join our UK team at PPHE Hotel Group, supporting some of the most exciting hotel, restaurant and lifestyle brands. The Role: Working closely with the Head of PR & Marketing - Lifestyle Hotels UK, you'll play a key role in coordinating and delivering our UK wide marketing and public relations activity, with a primary focus for Holmes Hotel in Marylebone and its restaurant Kitchen at Holmes. From day-to-day administration to media and influencer relations, digital, social, partnerships and on property initiatives, you'll help bring strategies to life across multiple channels and audiences, but most importantly be the face of marketing at Holmes Hotel on the iconic Chiltern Street. Our benefits: 30 days of holiday per year - including bank holidays, increasing with years of service Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Benefit Hub - Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas. Two free meals per day Free financial & mortgage advice 24/7 employee assistance programme Access to 40% of your pay before payday through Wagestream Vitality at work scheme, with great gym discounts and more Free dry cleaning for work attire Travel season ticket loan, Ride to Work Scheme Annual team member parties and events Company pension plan Key PR & Marketing Executive Job responsibilities: Coordinate day to day hotel and sales marketing activity i.e collateral, presentations, initiatives and digital updates Support in setting annual goals, tracking progress and presenting results Help maintain and deliver the region's rolling 90 day PR & Marketing plans Track, communicate and report on PR & Marketing performance and activity Respond to and coordinate influencer, media stay and filming enquiries Support photoshoots, filming and content creation across hotels, restaurants and bars Provide ideas and content for all channels, including social media, blogs, magazines. Manage and update imagery on ICE Portal, shared drives and all relevant platforms Update and audit Holmes Hotel website Participate in partner meetings and communicate regional messaging to key stakeholders Work with the wider Marketing Team to ensure activity aligns with brand strategy/standards Collaborate with the Restaurant & Bars Marketing Team and Digital Experience team on initiatives Provide ad hoc support to hotels and regional teams as needed What we'd like to see from you: Previous experience in PR, marketing or communications (ideally within hospitality, lifestyle or consumer brands) Strong organisational skills with the ability to manage multiple projects simultaneously A confident communicator Creative, proactive and full of ideas, with a keen eye for detail If you're ready to help drive consistent and effective communications across a diverse brand portfolio, apply now!
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Room Attendant
PPHE Hotel Group - London, London
£12.71 to £15.02 an hour
ContractFull time
Room Attendant - art'otel Hoxton We are recruiting for a Room Attendant for one of the coolest hotels in Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident has hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants. As our Room Attendant, you will receive: Salary: From £12.71 per hour, rising to £14.02 when productivity targets are met. Earn up to £15.02 per hour when you are trained to check your own rooms. Additional productivity bonus: Earn £10 for every room cleaned above your daily target. 30 days of holiday per year - including bank holidays, increasing with years of service. Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends). 50% F&B discount at our restaurants and bars (for your whole party). Two free meals per day - including days off if you wish to come in! Access to 40% of your pay before payday through Wagestream! Recommend a Friend scheme - £750 BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas. Vitality at work scheme with great gym discounts & more. Ride to Work Scheme & free local cycling lessons. Travel season ticket loans * 24/7 access to our Employee Assistance Programme. Rotas published at least two weeks in advance (if applicable). Departmental productivity and service incentive schemes * Uniforms provided (if applicable) & free dry cleaning. Annual Staff parties and events. Company pension plan & award-winning training. key Job Responsibilities: Be responsible for cleaning our guests' rooms at a high standard. Have a passion for cleanliness and an eye for detail. Work and multi-task in a fast-paced environment. Listen to the needs of guests and other team members and adapt to meet them. Have a courteous and professional attitude with guests and team members. Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. If you share passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original.
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Groups Administration Executive
PPHE Hotel Group - London, London
PermanentFull time
Join the Sales team behind London's most creative and lifestyle-driven hotels. As a Groups Administration Executive, you'll play a key role in delivering exceptional group experiences across art'otel Hoxton, art'otel Battersea Power Station and Holmes Hotel. From managing bookings and coordinating with hotel teams to ensuring every detail is flawlessly executed, you'll be at the heart of creating seamless guest journeys and building lasting client relationships. Key Responsibilities: Take full ownership of contracted group bookings from handover through to post-departure billing and reconciliation. Create, manage, and maintain group blocks in Opera Deliver exceptional service to clients throughout the planning, in-house, and post-departure stages Prepare and present accurate Group Resumes, ensuring all operational teams have the information required Liaise closely with Sales, Revenue, Operations, Finance, and Commission teams to coordinate group requirements, changes, and billing processes. Manage group-related correspondence, in line with brand standards. Monitor room inventory and contractual obligations to ensure group allocations are managed effectively. Identify and communicate upselling opportunities, including meetings and events, food and beverage offerings, suite upgrades, porterage, and other hotel services. Produce group addendums and manage amendments to contracted bookings following handover from the Sales team. Ensure accurate group billing, reporting, invoicing, commission processing, and payment reconciliation. Prioritise workload effectively, managing multiple groups across different hotels Communicate professionally and effectively with clients, guests, colleagues, and stakeholders, contributing to a positive guest experience Benefits: Work from home 1 day per week 30 days of holiday per year - incl. bank holidays, increasing with years of service Discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Benefit Hub - Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas. Two free meals per day Free financial & mortgage advice 24/7 employee assistance programme Access to 40% of your pay before payday through Wagestream Vitality at work scheme, with great gym discounts and more Free dry cleaning for workwear Travel season ticket loan, Ride to Work Scheme If you're highly organised, detail-oriented and passionate about delivering outstanding service, we'd love to hear from you. In return, you'll join a dynamic and supportive team, enjoy excellent benefits, and have the opportunity to grow your career with one of the most exciting hospitality brands in London. Apply today and help bring unforgettable group experiences to life.
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