Patient Administrator - Call Centre | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Isleworth
£30,630 - £32,346 per annum incl. HCAS
PermanentFull time
West Middlesex Site Booking team and Call Centre Monday- Friday 8am-17.30pm, on a rota basis We are searching for high performing and enthusiastic individuals to fill a Patient Administrator vacancies on the West Middlesex site working in our busy call centre supporting both sites. If you like talking to people and have had previous experience in customer service or a call centre this could be the role you are looking for. You must have telephone experience and ideally experience of working with Cerner or other PAS systems. You should have a good team spirit as well as being able to work autonomously. As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed.If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. Roles and responsibilities • Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner • Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery • Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff • Interact with patients and relatives in distress in a sensitive and empathetic manner • Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information • Update patient details on PAS as appropriate, checking all demographic details on arrival or departure • Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters • Ensure all procedures are followed re data capture for service specific outcomes. • Ensure all paperwork is filed appropriately • Arrange interpreter and transport services where indicated • Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development • Provide cover across the POD as and when required • Provide an excellent standard of service to patients at all times • Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets This advert closes on Wednesday 18 Nov 2026
Read more
Patient Administrator | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Isleworth
£30,630 - £32,346 per annum incl. HCAS (pro rata)
PermanentFull time
West Middlesex Hospital - Patient Access We are searching for 1 high performing and enthusiastic individual to fill a Patient Administrator job share vacancy at the West Middlesex Hospital, working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The post holder will provide a comprehensive patient focused administrative service, on a day to day basis to a multi-disciplinary team based in the Patient Access team. The successful candidate must be able to work autonomously and a a team member and be able to take a wide range of administrative duties. As a team player they will need to be able to demonstrate excellent communication skills, be organised , adaptable and flexible show empathy and concern for others. Working Thursday-Friday 8-4 The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in one of the following areas as indicated in the Job Advert providing cross cover where necessary: • Clinical Offices • A&E • Main reception • Central Outpatient Booking Team • Clinical Imaging • Wards • Endoscopy Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid. We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future. We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring. Roles and responsibilities • Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner • Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery • Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff • Interact with patients and relatives in distress in a sensitive and empathetic manner • Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information • Update patient details on PAS as appropriate, checking all demographic details on arrival or departure • Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters • Ensure all procedures are followed re data capture for service specific outcomes. • Ensure all paperwork is filed appropriately • Arrange interpreter and transport services where indicated • Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development • Provide cover across the POD as and when required • Provide an excellent standard of service to patients at all times • Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets This advert closes on Wednesday 18 Nov 2026
Read more
Cleaning Operative
Mitie
PermanentPart time
Job Overview -Morning shifts, ensuring the store is clean, safe and ready for customers before opening. Main Duties -Maintain cleanliness and presentation standards throughout the store before opening.Sweep, mop and vacuum floors.Dust and wipe surfaces, shelves, fixtures and display areas.Clean staff facilities, toilets and welfare areas.Empty bins and dispose of waste appropriately.Replenish consumables such as soap, toilet paper and paper towels.Clean windows, glass panels and entrance areas as required. What we are looking for -Experience person
Read more
Shift Electrician/Electrical Engineer
Mitie
PermanentFull time
Role: Shift Electrician/Electrical EngineerHours: Full time - Shift pattern: 12‑hour shifts (4 days on, 4 off, followed by 4 nights)Location: Hounslow, HeathrowAt Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Electrical Engineer who will deliver excellent service standards while meeting SLA agreements and adhering to maintenance schedules. Working as part of a team, the role will involve delivering both planned maintenance and reactive works across the client site. Role Responsibilities: -Carry out electrical safety checks and reactive repair works -Deliver planned preventative maintenance in line with site schedules -Ensure full compliance with health & safety requirements and statutory building regulations -Maintain accurate records and documentation using IT systems -Support preventative maintenance programmes through inspections and ongoing monitoring Required Qualifications:Applicants must meet the below defined requirements for the role. -Level 2 or Level 3 City & Guilds 2330 or NVQ Level 3 in Electrical Installation -17th or 18th Edition Wiring Regulations -AM2 Certified (Essential) -Full, valid UK driving licence -IT literate with strong customer service skills -Experience within facilities management or mobile maintenance (construction sector preferred) What's in it for you? -Access to a virtual GP service for you and your household -Financial wellbeing support via Salary Finance, including early access to pay and competitive loans -Flexible lifestyle benefits through Choices, including the option to purchase extra holidays, dental cover, technology discounts and more -A market‑leading benefits package designed to suit your lifestyle There's a place for you at Mitie, join us today!
Read more
Porter
Sodexo Ltd - London
£14.80 to £14.80 an hour
PermanentFull time
3 Month FTC - Pick / Packer 3 Roles available Job Description Healthy outcomes start with positive patient experiences. 37.5 hours / 5 days, 35 hours / 5 days & 12.5 hours / Weekends £14.800 per hour + Sodexo Benefits Location is Homerton Hospital Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: E9 6SR Please take the time to read the attached job description Job Introduction Help Serve More Than Just Food—Serve Comfort, Care, and a Smile. As a Picker / Packer at Homerton Hospital, you’ll play an important role in delivering delicious meals and a positive experience to patients, staff, and visitors. Your cheerful attitude and friendly interactions can brighten someone’s day and bring comfort during challenging times. AtSodexo, we believe food has the power to heal and uplift—and so do the people who serve it. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. What You’ll Do: Communicate effectively with colleagues and supervisors to support the delivery of a high-quality catering service. Follow established procedures, processes, food safety standards and working practices, escalating issues to management where appropriate. Pick, pack and prepare food and provisions for patient consumption using Saffron Systems, including in-house food preparation. Safely deliver packed food orders to external/regional kitchens using manual handling equipment while working in temperature-controlled environments. Maintain high standards of housekeeping across equipment, freezers and work areas, ensuring all required due diligence and documentation is completed accurately. What You Bring: Previous catering experience preferred, with good literacy and numeracy skills. Demonstrate high standards of personal hygiene and an understanding of customer care, health and safety requirements. Excellent listening, communication and interpersonal skills, with the ability to work effectively as part of a team. Adaptable, self-motivated and able to work efficiently under pressure in a busy environment. Able to use initiative, respond positively to changing circumstances and adapt quickly to new situations. What we offer: Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones: Mental health and wellbeing resources Employee Assistance Programme (including financial/legal advice & personal support) Free health & wellbeing app with 24/7 virtual GP access Discounts on high street brands for you and your family Salary finance tools and financial wellbeing resources Retirement savings plan and life insurance Full training and protective uniform provided. Opportunities to gain experience through learning and development. Cycle to Work scheme & volunteering opportunities. Flexible working and a dynamic team environment Competitive pay Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications — so don’t wait! About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Clickhere to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.
Read more
Regional Bank Chef - Kent Region
Avery Healthcare Group - Kent
£18.50 to £18.50 an hour
ContractPart time
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We are currently seeking a warm, enthusiastic, and dedicated individual to join our award-winning team as a Regional Bank Chef supporting our homes across the Kent Region. If you are looking for a new challenge with an organisation that is committed to delivering the best culinary experience for our residents, we’d love to hear from you! ABOUT THE ROLE As the Regional Bank Chef, your primary responsibility will be supporting the daily operations of the culinary department. You will manage and guide a culinary team dedicated to providing nutritionally balanced, comprehensive, and high-quality meals that enhance the overall well-being of the residents while staying within budget. The role will involve travelling to various homes across the region. Other responsibilities will include: Prepare nutritionally balanced menu plans for approval by the Home Manager, which provide varied, nutritious, and appetising meals for residents. Take account of any special dietary needs and retain records for inspection purposes. Place food orders, subject to appropriate levels of authority, with approved suppliers, complying with procedures to maintain proper stock levels and control, ensuring good quality provisions are purchased within agreed budget limits Supervise and direct the work of other kitchen staff and the Host team, and instruct and demonstrate simple food preparation activities to unqualified staff. Understand the Avery Food Safety Management system and demonstrate the principles of safe food handling to ensure all food preparation undertaken in the kitchen is to the highest standards of hygiene ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must have : Experience in managing a busy kitchen and a minimum of 5 years' culinary experience Knowledge of health and safety, as well as current food safety legislation. Knowledge of COSHH and managing the cleaning of the culinary department to 5-star rating standards NVQ 3 in Food Production or equivalent/City and Guilds 706-1 706-2 Catering qualifications /Trained in IDDSI /textured modified diets Ability to work as part of a team and demonstrate leadership qualities ABOUT AVERY At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Read more
Project Manager
EQUANS
£58,000 to £65,000 a year
ContractFull time
Equans is looking for a Project Manager to join our team in London. This is a full-time, 12 month FTC role. On offer is a competitive salary of £55,000 - £63,000, company vehicle, bonus and benefits package.We are looking for an experienced Project Manager to be responsible for the end‑to‑end delivery of multiple construction and M&E projects across secure and operational client sites throughout London.Responsible for managing projects ranging from £20,000 to £3,000,000, ensuring safe, compliant, commercially robust, and high‑quality delivery across live operational environments for the Ministry of Justice (MoJ) and His Majesty’s Courts and Tribunals Service (HMCTS).The role requires full lifecycle ownership, from client brief development and feasibility, through design and delivery, to handover and defects management. What will you deliver? ImpactAct as a trusted advisor to clients, defining project requirements, developing Employer's Requirements, and coordinating consultants, designers, specialists, and subcontractors to deliver successful project outcomes.Lead projects end-to-end, ensuring compliance with CDM regulations, EQUANS policies, customer requirements, agreed payment schedules, and effective stakeholder engagement throughout the project lifecycle.Drive project delivery through innovative problem-solving, risk mitigation, accurate documentation, and regular reporting on progress, status, and financial performance.ComplexityDevelop and manage the full project scope, programme, budget, profitability, and risk profile, ensuring successful outcomes aligned with business objectives.Collaborate with commercial teams on compliant tender processes and proactively identify, manage, and mitigate statutory, commercial, and delivery risks.Ensure projects are completed, commissioned, handed over, and maintained in line with SHEQ standards, compliance requirements, and agreed timescales.Building RelationshipsBuild and maintain strong relationships with clients, customers, site teams, supply chain partners, and internal support functions to enable effective project delivery.Commercial AwarenessMaintain oversight of project costs, revenue, margins, subcontractor agreements, and commercial performance, ensuring all activities comply with company policies and contractual requirements.Ensure projects remain commercially viable and deliver agreed financial objectives. What can we offer you? On offer is a competitive salary, bonus and benefit package, which includes;25 days annual leave (+ public holidays)Life Cover equivalent to 2 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks 24/7 Employee Assistance Program and access to mental wellbeing app Who are you?Proven Project Management experience in an M&E, FM, or construction environment.End to end project management experience being responsible for development through to completion. Proficient in applying the RIBA Plan of Work framework to structure, coordinate and manage project stages from concept to completion. Qualifications: CDM awarenessRecognised technical qualification (or considerable experience 5years>) in management, construction, M&E or similar.Business standard of written and verbal literacy and numeracy.DesirableNEBOSHIOSH Managing Safely and/or SMSTS.Recognised qualification in Project Management Who are we?In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans, we’re committed to building a diverse, respectful and inclusive workplace that truly reflects the communities and markets we serve.Joining Equans means being part of a culture where every voice is valued, supported by vibrant employee led networks championing inclusion and diversity across gender, ethnicity, disability, LGBTQ+, veterans, parents, and young professionals. Guided by our core values, we foster a culture of respect, integrity, collaboration, and excellence - empowering our people to deliver outstanding results and be their authentic selves every day. Our approach means we welcome candidates with transferable skills who may not meet every specific requirement, and where possible we support flexible working arrangements and reasonable adjustments to enable success. For this role, you must have evidence of the right to work in the UK. Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us. As part of our recruitment process, EQUANS uses StaffVetting, our trusted third-party provider, to support the completion of employee background checks. StaffVetting delivers professional screening services in a friendly, efficient, and customer-focused way, helping us ensure the right checks are completed from the start of the application journey." We are Disability Confident Level 2 members, and we offer the Guaranteed Interview Scheme as part of this commitment. Where feasible, if a candidate applies under the Disability Confident Scheme and they meet all of the essential criteria, we will offer an interview. To find out more about this scheme please click here. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
Read more
Examiner - GCSE - Spanish (2024 Specification) - Fully Remote
Pearson - London
PermanentFull time
A GCSE Spanish (2024 Specification and new Specification) Examiner marks candidates' responses in accordance with the pre-defined mark scheme, whilst adhering to conditions of recognition and examination procedures. Most subjects will be marked onscreen using ePEN, which can be done from home. A few subjects are still marked in the traditional method, using paper scripts sent through the post. A high level of subject knowledge is necessary in order to apply the mark scheme. Each examiner will receive an agreed allocation of scripts. We are also looking for: Examiner - GCE - Spanish (2016 Specification) Responsibilities To mark accurately and consistently to ensure overall standards are maintained To submit samples to your Team Leader at designated times To ensure milestones for marking are adhered to To ensure all administration is completed as specified Experience/qualifications needed You will have one academic year's worth of teaching experience: a. within the last 8 years b. within the relevant qualification subject c. since qualifying as a teacher You will have a degree or equivalent You will be a qualified teacher Competencies required You will have the ability to work well under pressure You will have the ability to meet deadlines You will have a high level of subject knowledge in order to apply the mark scheme Additional information The marking period is between May - July. The training required to mark as an examiner will take place between May and June. About Pearson We value the power of inclusive culture and embed diversity and inclusion in everything we do. Pearson promotes a company culture where differences are embraced as strengths, opportunities are equal and accessible, consideration and respect are the norm. Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant company. People are at the centre of our company. We are committed to a sustainable environment and workplace ecosystem where talent can learn, grow, and thrive. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are the UK's largest awarding body and offer qualifications that are globally recognised and benchmarked, with educational excellence rooted in a range of General and Vocational courses.
Read more
International Senior Standards Verifier - iBTEC - Applied Science - Fully Remote
Pearson - London
PermanentFull time
International BTEC Senior Standards Verifier for Applied Science An International BTEC Senior Standards Verifier (iSSV) will be the responsible expert in terms of specification interpretation and verifier standardisation for a range of programmes within a Principal Sector Area (PSA) across QCF, NQF and SRF areas. To monitor assessment and internal verification for a range of programmes within a Principal Subject Area (PSA) in order to report on national standards across centres internationally. Responsibilities: • Sample assessment and internal verification decisions in order to report that standards are appropriate • Hold subject-specific responsibility for assessment advice and standards • Offer specialist advice and support to centres and International Subject Verifiers (ISV) in relation to the content and interpretation of specifications and assessment, and verification outcomes • Act as a senior point of escalation across the quality assurance process for all allocated supervisors/Standard Verifiers. • Provide sampling-related support and development • Review ISV reports to comment on the maintenance of standard • Identify and escalate issues of adverse standards • Undertake a proactive role in maintaining standard • Oversee and lead the standardisation meeting, where required • Develop the content for the training and standardisation, where required • Lead and deliver training events to centres and ISVs, where required • Performance Manage a range of Team Leaders and/or ISVs across the PSA providing advice and guidance where applicable, as well as carrying out formative feedback on each, as required, throughout the year. You will also be required to complete a Summative report for each TL/ISV in your team and grade them on their performance. Alongside this you will support your team of TLs as they monitor and manage their teams • Report back to Pearson in a timely manner, and within service-level agreement • Represent Pearson • Undertake any other duties appropriate to the work of International BTEC Assessment in relation to this role Experience/qualifications: • Substantial recent experience of internal verification of qualifications within the sector • Significant experience in delivering and assessing relevant vocational qualifications • You will have an appropriate degree or vocational qualification • You will be a qualified teacher / assessor with experience of teaching the relevant subject and level(s) • You will have up-to-date sector expertise and/or occupational experience relevant to the sector area. • You will maintain your sector knowledge and competence through appropriate continuous professional development (CPD). • You will have experience of standards verification or quality assurance activity in relevant qualifications. Experience of working with international qualifications or centres would be an advantage. It is also anticipated that you will take international allocations within the relevant sector. You will have robust assessment experience and will have been at least a Team Leader or similar in a relevant qualification • Be an A Grade Associate (from Performance Management monitoring) • You will have experience of managing people Competencies required:• Detailed knowledge of the specifications that comprise the area of expertise for the role • Excellent report writing skills • Ability to edit materials to ensure they are grammatically correct and fit for purpose • Excellent communication, written, verbal, IT and interpersonal • Ability to understand the implications of decisions taken on Pearson's behalf and not to operate outside the sphere of responsibility defined within this job • Demonstrable people management skills Additionalinformation:• Have personal IT equipment capable of running Pearson required • Have a suitable internet • Have a personal and secure email • Declare any conflicts of interest that could impact on therole • Have availability of up to 20 days, dependent upon the requirements and workload for the sector per year • Abide by the terms of conditions as stated in the contract for work
Read more
International Senior Standards Verifier - iBTEC - Business - Fully Remote
Pearson - London
PermanentFull time
International BTEC Senior Standards Verifier for Business An International BTEC Senior Standards Verifier (iSSV) will be the responsible expert in terms of specification interpretation and verifier standardisation for a range of programmes within a Principal Sector Area (PSA) across QCF, NQF and SRF areas. To monitor assessment and internal verification for a range of programmes within a Principal Subject Area (PSA) in order to report on national standards across centres internationally. Responsibilities: • Sample assessment and internal verification decisions in order to report that standards are appropriate • Hold subject-specific responsibility for assessment advice and standards • Offer specialist advice and support to centres and International Subject Verifiers (ISV) in relation to the content and interpretation of specifications and assessment, and verification outcomes • Act as a senior point of escalation across the quality assurance process for all allocated supervisors/Standard Verifiers. • Provide sampling-related support and development • Review ISV reports to comment on the maintenance of standard • Identify and escalate issues of adverse standards • Undertake a proactive role in maintaining standard • Oversee and lead the standardisation meeting, where required • Develop the content for the training and standardisation, where required • Lead and deliver training events to centres and ISVs, where required • Performance Manage a range of Team Leaders and/or ISVs across the PSA providing advice and guidance where applicable, as well as carrying out formative feedback on each, as required, throughout the year. You will also be required to complete a Summative report for each TL/ISV in your team and grade them on their performance. Alongside this you will support your team of TLs as they monitor and manage their teams • Report back to Pearson in a timely manner, and within service-level agreement • Represent Pearson • Undertake any other duties appropriate to the work of International BTEC Assessment in relation to this role Experience/qualifications: • Substantial recent experience of internal verification of qualifications within the sector • Significant experience in delivering and assessing relevant vocational qualifications • You will have an appropriate degree or vocational qualification • You will be a qualified teacher / assessor with experience of teaching the relevant subject and level(s) • You will have up-to-date sector expertise and/or occupational experience relevant to the sector area. • You will maintain your sector knowledge and competence through appropriate continuous professional development (CPD). • You will have experience of standards verification or quality assurance activity in relevant qualifications. Experience of working with international qualifications or centres would be an advantage. It is also anticipated that you will take international allocations within the relevant sector. You will have robust assessment experience and will have been at least a Team Leader or similar in a relevant qualification • Be an A Grade Associate (from Performance Management monitoring) • You will have experience of managing people Competencies required:• Detailed knowledge of the specifications that comprise the area of expertise for the role • Excellent report writing skills • Ability to edit materials to ensure they are grammatically correct and fit for purpose • Excellent communication, written, verbal, IT and interpersonal • Ability to understand the implications of decisions taken on Pearson's behalf and not to operate outside the sphere of responsibility defined within this job • Demonstrable people management skills Additionalinformation:• Have personal IT equipment capable of running Pearson required • Have a suitable internet • Have a personal and secure email • Declare any conflicts of interest that could impact on therole • Have availability of up to 20 days, dependent upon the requirements and workload for the sector per year • Abide by the terms of conditions as stated in the contract for work
Read more