Referral Order and Volunteer Coordinator
Wax Recruitment Ltd - Birmingham
from £18.78 an hour
On-siteContractFull time
Job title: Referral Order and Volunteer Coordinator Job Category: Social Care Qualified Location: One Avenue Road, Aston, Birmingham, West Midlands, B6 4DU,Birmingham Children's Trust Hours per week: 37 Salary: £18.78 per hour DBS and Driving Licence Required The candidate will be expected to work outside of working hours to support with panels Scope and Purpose of Role To prevent offending by children by providing an effective social work/youth offending service to children and their carers, this commensurate with the YJS annual Youth Justice Plan. To develop and manage the implementation and operation of Referral Orders (ROs), Community Referral Order panels in Birmingham, working to ensure consistency in policy, practice and procedure together with effective and efficient use of resources. To convene and co-ordinate panels for children sentenced to ROs and to advise Panels in drawing up proportionate and appropriate Contracts with the child. To work together with other staff in the YOT and from partner agencies to plan, implement and monitor the effectiveness of a range of work material relevant to RO contracts. To recruit, train, supervise and support community panel members and volunteers for other areas of YOS service delivery. Develop and implement a plan for volunteer and community involvement in other areas of YOS service delivery including reparation. Support volunteers accordingly. To ensure consistent practice and procedures in accordance with agency policy and National Standards for the administration of Referral Orders. To contribute to YOS restorative justice processes. General Duties and Responsibilities NBThis job description is intended as a guide and is not an exhaustive list of the duties and responsibilities of this role, such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. 2.1 Act as Youth Justice Service (YJS) representative on the Youth Offender Panel Meetings and to assist panel members in translating assessments into effective and innovative contracts which are proportionate in the context of preventing re-offending and restorative justice. 2.2 Undertake recruitment, training, ongoing support and supervision of Community Panel and other YJS volunteers, and maintain contact with other YJS staff, Victim Support and other agencies as appropriate. 2.3 Engage, communicate with, and facilitate the involvement of victims, agencies, groups and other individuals to contribute to the Community Referral Order Panels. 2.4 To read, analyse and oversee Referral Order assessments and reports demonstrating the ability to analyse complex data, public protection, safeguarding and broader development issues; and liaise with the author and their manager where required. 2.5 Ensure adequate records are maintained to ensure and promote service development within legislation, National Standards and agency policies and procedures 2.6 Take all reasonable steps to ensure the safety and well-being of children, their families, victims and panel members at panel meetings and other activities involving volunteers. Carry out all duties in accordance with current health and safety legislation. To share information about children/children with other agencies, when appropriate, to manage risks to others, to safeguard them and promote their welfare. 2.7 Under management guidance and direction, develop, produce and periodically update practice and policy guidance and procedures relating to Referral Orders and to produce corresponding guidance for the public and other agencies. 2.8 Attend and contribute to meetings, seminars, training events etc. and represent the YJS at such meetings and contribute to the delivery of the full range of services for children, children, their families and victims, as outlined in the Youth Justice Strategic Plan for Birmingham. 2.9 Where necessary, responsible for researching and commissioning training providers within the allocated training budget. 2.10 Implementing systems for monitoring and reviewing Referral Order activity in Birmingham YJS, analysing and reporting on performance information and providing advice and support to the management team. 2.11 Ensure that equality of opportunity and anti-discriminatory practice is a priority throughout the service and equality issues are consistently considered 2.12 To be effectively able to manage the resources and time of panel members and volunteers. Therefore, the post holder must have excellent organisational skills, being able to manage time effectively. 2.13 To maintain and improve professional knowledge and skills in the light of new legislation and developments in practice. 2.14 To ensure the community panel members and volunteers are fully inducted and understand the function of the YJS. 2.15 Working closely with the team�s Business Support to ensure the efficient delivery of Referral Order panel processes. 2.16 To work flexibly in order to ensure the delivery of Referral Orders and Community Referral Order panels, and training/supervision of volunteers; this will include evening and weekend work as necessary. To be willing, and able, to travel around the borough to meet the demands of the role; to work from different sites; and to work evenings and weekends if required in line with service needs. Supervision Received 3.1 Supervising Officer Job Title 3.2 Level of Supervision 1. Regularly supervised with work checked by supervisor or 2. Left to work within established guidelines subject to scrutiny by supervisor. or 3. Plan own work to ensure the meeting of defined objectives.
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Risk Insight and Coordination Manager
Government Recruitment Service - Birmingham
£44,447 to £51,528 a year
PermanentFull time
The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. We are looking for successful candidates who are well suited and committed to providing high levels of customer service. Counter Fraud, Compliance and Debt (CFCD) has oversight and control of the main levers needed to improve the way we manage fraud, error and debt within the Department. This role sits within the Integrated Risk & Intelligence Service (IRIS). IRIS is made up of diverse blended teams, including analysts, digital specialists, intelligence experts, and fraud, error and debt specialists. We are a dynamic and responsive community working together to transform and drive the handling of fraud, error and debt, scanning the horizon for new threats and empowering the frontline. IRIS will enable DWP to prevent fraud and error and to be recognised as leaders in anticipating threats and ultimately deterring those who pose a threat from attempting to defraud in the first place. This role will be managing the delivery of activity in the IRIS Risk Insights & Response Coordination team, which works with stakeholders to identify opportunities to tackle fraud and error risks impacting DWP, develop solutions and support the delivery of those initiatives. We look for emotionally aware leaders who enable teams to be innovative, adaptable and flexible. We want you to be comfortable challenging the norm and enable colleagues to shine in whatever role they do. The role will require someone who strives for continuous improvement, innovation, cooperation, and collaboration, taking responsibility for delivering high quality responses to fraud and error across DWP. Being capable of combining technical understanding with an eye for detail with strong stakeholder management skills to successfully collaborate across the department and wider DWP. The successful candidate can expect to be involved in the following: Collaborate with colleagues within the wider team and with stakeholders across the Department to identify and capitalise upon opportunities to tackle fraud and error risks impacting DWP. Role model positive behaviours to build and sustain engagement with stakeholders, taking a cross Department approach to mitigate and address key fraud risks. Bring together a range of skills to identify problems and find solutions through a multi-disciplinary team approach. Provide visible, accessible, and effective subject matter leadership, taking a personal lead in communicating messages with clarity and conviction across your own team and with other colleagues. Seeking feedback from colleagues, listening, and acting on this. Work with colleagues within Counter Fraud Compliance Directorate, Digital Group, wider DWP and across other government departments to identify opportunities to tackle fraud and error risks impacting DWP. Research and analyse current information, intelligence and insight on fraud and error risks to develop subject matter expertise on understanding methodologies and risks. Due to the geographically dispersed nature of this team and the nature of the roles, there will be frequent travel and overnight stays.
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OFSTEAD Placements & Referrals Coordinator
Brook Street - West Midlands
£30,000 to £30,000 a year
PermanentFull time
Placements & Referrals Coordinator Hybrid Working | £30,000 + Bonus up to 10% | Permanent | 37.5 Hours An exciting opportunity has arisen for a Placements & Referrals Coordinator to join a leading Education & Residential provider. Working alongside Local Authorities, Registered Managers and Head Teachers, you will manage referrals, coordinate placements and ensure children and young people are matched with appropriate services. Key Responsibilities Review and assess referrals from Local Authorities. Coordinate placement opportunities across services. Prepare and issue placement offers. Maintain accurate records and referral databases. Build strong relationships with Commissioners and Social Workers. Monitor placement capacity and occupancy levels. Support placement transitions and onboarding processes. Produce reports and attend placement meetings. Requirements Experience within placements, referrals, admissions or commissioning. Strong organisational and administrative skills. Excellent communication and relationship-building abilities. Experience using CRM systems and Microsoft Office. Ability to manage multiple priorities in a fast-paced environment. Experience within Children's Services, Social Care, Residential Care, SEND Education or Fostering would be highly advantageous. Benefits £30,000 salary Up to 10% performance bonus Hybrid working Blue Light Card Life Assurance Employee Assistance Programme Referral bonuses up to £2,500 Ongoing training and career development Apply now to join a growing organisation that makes a real difference to the lives of children and young people.
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Special Educational Needs Coordinator (SENCO)
TeacherActive Ltd
£45,000 to £60,000 a year
On-siteTemporaryFull time
Location: Birmingham - Alum Rock Salary: £45,000 – £60,000 per annum, dependent on experience, qualifications and school pay structure Start Date: November 2026 Contract Type: Full-Time – School-Based Position Hours: Full-Time, Monday to Friday Key Stage: EYFS, KS1 & KS2 SENCO – Inclusive Primary School TeacherActive is working in partnership with a welcoming and inclusive Primary School to recruit an experienced Special Educational Needs Coordinator (SENCO) for a full-time position. This is an excellent opportunity for an established SENCO or experienced SEND leader who is passionate about inclusive education and improving outcomes for pupils with additional needs. The successful candidate will take a strategic lead on SEND provision across the school, working closely with the Headteacher, Senior Leadership Team, teachers, support staff, parents, carers and external professionals. The school is committed to providing a supportive and nurturing environment where individual needs are recognised and every pupil is encouraged to achieve their full potential. Candidate Requirements The successful SENCO will ideally have: • Qualified Teacher Status (QTS) in the UK. • A recognised SENCO qualification, such as NASENCO or the current NPQ for SENCOs. • Previous experience working successfully as a SENCO. • Primary school experience across EYFS, KS1 and/or KS2. • Strong knowledge of the SEND Code of Practice. • Experience managing EHCPs, annual reviews and SEND provision. • Experience working as part of or alongside a Senior Leadership Team. • A relevant leadership or SLT qualification would be advantageous. • Experience supporting pupils with a range of SEND and SEMH needs. • Excellent leadership, communication and organisational skills. • A strong commitment to inclusive education and pupil success. Key Responsibilities As SENCO, you will: • Lead and develop the school's approach to SEND and inclusion. • Oversee the identification, assessment and provision for pupils with SEND. • Coordinate EHCPs, annual reviews and associated statutory processes. • Monitor pupil progress and evaluate the impact of SEND interventions. • Support teachers with adaptive teaching, differentiation and appropriate strategies. • Lead and support teaching assistants and other staff working with SEND pupils. • Provide SEND guidance, coaching and professional development to staff. • Liaise effectively with parents, carers, local authorities and external agencies. • Work with educational psychologists, therapists and other professionals. • Maintain accurate SEND records and ensure statutory requirements are met. • Contribute to SLT meetings and whole-school improvement planning. • Promote a positive culture where pupils with SEND are fully included in school life. Safeguarding & Compliance TeacherActive and the school are committed to safeguarding and promoting the welfare of children and young people. Successful applicants will be required to provide: • Two professional references from recent employers. • An Enhanced DBS registered on the Update Service. • If no suitable DBS is held, willingness to obtain a new Enhanced DBS through TeacherActive. • Evidence of Right to Work in the UK. • Evidence of QTS and relevant SENCO/leadership qualifications. • Relevant employment and education history as part of safeguarding checks. Benefits of Working with TeacherActive TeacherActive will support you throughout the recruitment and onboarding process, including: • Competitive salary of approximately £45,000 – £60,000 per annum. • A dedicated TeacherActive consultant. • Support throughout the interview and onboarding process. • Access to CPD and training opportunities. • Ongoing support throughout your placement. • Opportunities for long-term and permanent work. Apply Today If you are an experienced SENCO with strong SEND knowledge and a passion for inclusive education, we would love to hear from you. This is a fantastic opportunity to join a supportive Primary School where inclusion and pupil success are at the heart of its ethos. About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.
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Pathway Coordinator - Child and Adolescent Mental Health
NHS Jobs - Royal Sutton Coldfield
£24,000 to £27,000 a year
PermanentFull time
This is a full-time role (37.5 hours per week). You would be expected to work in the office three days a week from 8:00am to 4:00pm, and two days from home from 12:00pm to 8:00pm. The office is located in Sutton Coldfield. Please note that this role cannot be fully remote. About us HealthHarmonie, part of the Medinet group, is a leading private healthcare provider dedicated to delivering high-quality healthcare services to patients across the UK. We specialise in partnering with the NHS and ICB's to provide innovative solutions that improve patient outcomes and streamline healthcare delivery. We are seeking a compassionate, organised, and resilient CAMHS (Child and Adolescent Mental Health Service) Pathway Coordinator to join our ADHD Assessment Service. This role plays a vital part in supporting children and young people referred for ADHD assessment, ensuring they and their families experience a structured, reassuring, and well-coordinated journey from referral through to assessment, treatment, and ongoing care. As a key point of contact for patients, parents/guardians, clinicians, GPs, schools, and internal teams, you will deliver clear communication and strong operational coordination - helping families feel informed, supported, and confident throughout their time with the service. About the Role As a CAMHS Patient Liaison Officer, you will: Manage referrals via e-RS and email, ensuring accurate and timely patient onboarding Coordinate triage calls, Assessment A & B appointments, and follow-up reviews Obtain and monitor required documentation (e.g. Photo I.D, consent forms, informant questionnaires) Provide administrative and technical support during both face-to-face and virtual consultations Process, quality check, and distribute clinical reports using EMIS and Hero Health Support titration scheduling and ongoing continuing care pathways Liaise with GPs, schools, and external professionals to support shared care and communication Act as the first point of contact for patients and guardians, providing calm, empathetic, and professional guidance Escalate safeguarding or clinical concerns appropriately in line with service policy and governance procedures Maintain accurate and compliant patient records in line with GDPR and Caldicott Principles The service operates 7 days per week, 12 hours per day, therefore flexibility to work shift patterns is essential. What You'll Need Essential Experience in a healthcare, Children/Adolescent Services, or patient-facing administrative role Excellent communication skills, with the ability to engage sensitively with children, young people, and families Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment Knowledge of safeguarding procedures High attention to detail and accuracy Confidence working with confidential patient data and digital systems A professional, empathetic, and resilient approach when supporting vulnerable service users Desirable Experience within ADHD or wider mental health services Passion for delivering first-class, patient-centred, safe and effective care Familiarity with EMIS Web, Hero Health, or similar clinical systems Understanding of shared care processes Experience supporting virtual and Face-to-Face consultations
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Band 3 Hub Coordinator–Ward Based | Birmingham Community Healthcare NHS Foundation Trust
Birmingham Community Healthcare NHS foundation Trust - Birmingham
£25,760 - £27,476 per annum (pro rata)
PermanentFull time
** This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested ** Please note:This postdoes not meet the eligibility requirements for sponsorshipunder the UK Skilled Worker visa route. Applicants will need to demonstrate their right to work in the UK. Ward-based – Hub Coordinator We require enthusiastic and motived individuals to work as part of theSingle Transfer of Care Team Hub. The role of a Hub Coordinator either on the ward or in the Hub itself is fast-paced, busy, with changing priorities, and we are seeking staff to join this highly valued team. Supporting effective patient flow across all Pathways for admission and discharge, your contribution to the work can be both rewarding and influential as the service continues to develop and evolve. Please note:We havetwo posts availablewithin the team. Post will provide cross-site cover across Moseley Hall Hospital, West Heath Hospital and the Intermediate Care Units based at Perry Trees Centre and Ann Marie Howes Centre,flexibility to work across sites is essential in line with service needs. To work as part of a responsive, flexible team supporting the planning, facilitation and delivery of effective patient flow in the tasks associated with all referral management, admissions, coordination and support for simple and complex planned discharges across all inpatient areas at Birmingham Community Healthcare Foundation Trust. To support the referral management across all Discharge to Assess (D2A) pathways, and the coordination and support for discharge planning and facilitation. The postholder may be expected to work flexibly to ensure that service provision is maintained across 7-day service for all areas. IMPORTANT • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process • Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. Main Duties 1. To support a comprehensive and responsive service to all inpatient areas/areas either at BCHC or other NHS Trusts, in relation to all aspects of bed referrals management, allocation, admission and discharge planning and facilitation. 2. To support the timely and accurate provision of data and information related to the admission and discharge of all patients with designated inpatient areas across a 7-day service. 3. To support the recording and management of referrals into the Single Transfer of Care Team - Central Hub related to patients’ who need to be considered for D2A bed allocation. 4. To actively liaise with patients and/or their relatives ensuring they are involved and informed regarding all aspects of their admission from the acute or community setting, and transfer to home, or alternative settings as part of their discharge planning and facilitation. 5. To liaise closely with all inpatient areas regularly updating on progress or changes in admission and discharge plans for any patient including appropriate escalation where relevant. 6. To maintain records related to the admission and discharge for all patients and actively contribute to other systems where relevant. 7. To support the process for clinical decision making as part of the D2A (Discharge to Assess) pathways alongside the Integrated Coordination Hub. 8. To monitor planned admissions via tools such as the Transport Portal, close liaison with the transferring inpatient areas, escalating as required any changes or potential delays. 9. To check all non-emergency patient transport requests are made in advance of the date of discharge wherever possible. 10. To record all requests for internal bed transfers and ensure the Integrated Coordination Hub is aware of these. 11. To liaise with inpatient areas ensuring a timely response is provided for all aspects of support with discharge planning, referring to the appropriate teams as required; 12. Communicate effectively and appropriately, demonstrating professional behaviour always; 13. To ensure accurate reporting of any patient who is recorded as Ready for Discharge or well enough to transfer to another setting as part of their discharge pathway, to the Integrated Coordination Hub. 14. Attend the daily ward-based MDT meetings as required to provide timely and regular updates with progress against discharge for patients the postholder is involved with and confirm all admissions have arrived as planned. 15. To ensure accurate reporting related to simple discharge to the ward nurse in charge and the Integrated Coordination Hub as required; 16. To develop a good relationship with ward staff, patients, relatives and other members of the team as required; 17. Contribute to team discussions as required, making suggestions for service improvements to the Integrated Coordination Hub Lead; 18. To contribute to the record of care using an appropriate standard of documentation on IT systems and related paper records; 19. To provide comprehensive verbal reporting to the appropriate MDT ward-based staff, the Clinical Team Leader, and Integrated Coordination Hub; 20. To maintain a high level of administrative organisation and documentation to provide a consistent level of information when not on duty. 21. To actively participate in discussions and provision of information specifically related to those patients who are deemed Ready for Discharge or whose discharge is delayed for any reason. 22. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. This advert closes on Monday 12 Oct 2026
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